Interesting People mailing list archives

Re How Climate Change Deniers Rise to the Top in Google Searches


From: "Dave Farber" <dave () farber net>
Date: Wed, 03 Jan 2018 21:52:55 +0000

---------- Forwarded message ---------
From: Tilghman Lesher <tilghman () meg abyt es>
Date: Wed, Jan 3, 2018 at 3:56 PM
Subject: Re: [IP] Re How Climate Change Deniers Rise to the Top in Google
Searches
To: Dave Farber <dave () farber net>


Dr. Farber-

(for IP, if you choose)

There is a floor to how far down the average CPC will go.  On one of our
e-commerce sites, we advertise products on Google Shopping, with a maximum
CPC of one cent ($0.01).  Google offered to help us maximize our CTR
(click-through rate), but when they checked, it was already 3%, which is
beyond their normal goal of 1%.

If I could drop the CPC further down, to fractions of a penny, I would, but
for obvious reasons, Google is not motivated to allow that.

On Tue, Jan 2, 2018 at 1:44 PM, Dave Farber <farber () gmail com> wrote:




Begin forwarded message:

*From:* Chuck McManis <chuck.mcmanis () gmail com>
*Date:* January 2, 2018 at 2:01:27 PM EST
*To:* Dave Farber <dave () farber net>
*Cc:* ip <ip () listbox com>, dewayne () warpspeed com
*Subject:* *Re: [IP] How Climate Change Deniers Rise to the Top in Google
Searches*

This article, and all of the DuckDuckGo 'Don't Bubble Me' collateral
discuss the challenges of tailored information. This sort of effect is why
publications, as recently as the the early 21st century, had a very strict
wall between editorial and advertising. It compromises the integrity of
journalism if the editorial staff can be driven by the advertisers. And
Google exploited that tension and turned it into a business model.

If you have an AdSense account (they are free and used to be the go to way
for people to monetize their web site) you will periodically receive
mailers from Google suggesting you use AdWords (another Google product of
course) to 'get your message out there.' When people started using Google
as an 'answer this question' machine, and then Google created a mechanism
to show your answer first, the stage was set for what has become a gross
perversion of 'reference' information.

To put this in context,  consider the challenge of Google's eroding search
advertising margins[1].  Google traditionally reported something called
'CPC' or (Cost Per Click) in their financial reports. This was the price
that an advertiser paid Google when that advertiser's ad was 'clicked' on
by a user. In a goods economy, it might equivalent to the 'average selling
price' or ASP for the widget. But unlike a goods economy, Google could (and
to date has) made up for this price erosion by increased ad volume. If you
look at Google sites (web sites that are hosted on the google.com
domains) there are more paid placements on those pages than there has ever
been. On the search page, Google's bread and butter so to speak, for a
'highly contested' search (that is what search engine marketeers call a
search query that can generate lucrative ad clicks) such as 'best credit
card' or 'lowest home mortgage', there are many web browser window
configurations that show few, if any organic search engine results at all!
Google has scrambled to find an adjacent market, one that could not only
generate enough revenue to pay for the infrastructure but also to generate
a net income . Youtube, its biggest success outside of search, and the
closest thing they have, has yet to do that after literally a decade of
investment and effort. As a result Google has turned to the only tools it
has that work,  it has reduced payments to its 'affiliate' sites (AdSense
for content payments), then boosted the number of ad 'slots' on Google
sites, and finally paying third parties to send search traffic
preferentially to Google (this too hurts Google's overall search margin)

The result is that you have a company which is painfully addicted to the
high margins of search advertising, and is the defacto source of answers
for a large chunk of the population, you put it into the position of
choosing survival (sell the top search result slots to anyone who will pay)
or integrity (return the best answer possible).  Nothing like having your
fiduciary duty to the shareholders conflict with your moral obligations. In
many ways it reminds me of the lawsuits against the cigarette makers. The
cigarette makers certainly could not serve there shareholders by endorsing
the view that their product was killing the customer, even if it was the
morally correct thing to do. Google isn't "killing" people by giving out
results that have been shaped by third parties but their rationalizations
(both internally when I worked there, and externally) seem to echo the same
themes that Phillip Morris espoused when they argued it was a person's
choice if they wanted to smoke or not. Google will argue that their job is
just to show you where things are on the Internet, and match up people who
want to share with people searching for a particular topic. They (Google)
cannot take responsibility for people who don't bother to check their
sources (which they could even do on Google!).

I have run a world wide, nationally accessible, English language index
search engine, Blekko, and I know what they "could" do, but don't do with
regard to misrepresented information and false narratives. I don't know
what their motivations are, but I do know that there is a tremendous amount
of money that gets spent keeping balancing information, or more accurate
information, out of view. We know from lawsuits that people will pay much
more to put an advertisement on a page where the user has just searched for
their competitor, it is fairly intuitive that this would be the case, the
upstart just wants a shot at convincing you they have a better product, the
incumbent wants to be sure you never learn that there is an alternative
choice. We also know that rounded to the nearest billion, none of
Alphabet's businesses make money except search advertising. It isn't a
stretch to guess that the tension to take the money might be overwhelming
other forces inside of Google.

--Chuck

[1] The average price per click (CPC) of advertisements on Google sites
has gone down for every year, and nearly every quarter, since 2009. At the
same time Microsoft's Bing search engine CPCs have gone up. As the
advantage of Google's search index is eroded by time and investment,
primarily by Microsoft, advertisers have been shifting budget to be more of
a blend between the two companies. The trend suggests that at some point in
the not to distant future advertising margins for both engines will be
equivalent.

On Tue, Jan 2, 2018 at 3:12 AM, Dave Farber <farber () gmail com> wrote:




Begin forwarded message:

*From:* Dewayne Hendricks <dewayne () warpspeed com>
*Date:* January 2, 2018 at 4:41:12 AM EST
*To:* Multiple recipients of Dewayne-Net <dewayne-net () warpspeed com>
*Subject:* *[Dewayne-Net] How Climate Change Deniers Rise to the Top in
Google Searches*
*Reply-To:* dewayne-net () warpspeed com

How Climate Change Deniers Rise to the Top in Google Searches
Groups that reject established climate science can use the search
engine’s advertising business to their advantage, gaming the system to find
a mass platform for false or misleading claims.
By HIROKO TABUCHI
Dec 29 2017
<
https://www.nytimes.com/2017/12/29/climate/google-search-climate-change.html


Type the words “climate change” into Google and you could get an
unexpected result: advertisements that call global warming a hoax.

“Scientists blast climate alarm,” said one that appeared at the top of
the search results page during a recent search, pointing to a website,
DefyCCC, that asserted: “Nothing has been studied better and found more
harmless than anthropogenic CO2release.”

Another ad proclaimed: “The Global Warming Hoax — Why the Science Isn’t
Settled,” linking to a video containing unsupported assertions, including
that there is no correlation between rising levels of greenhouse gases and
higher global temperatures.

(In reality, the harmful effects of carbon dioxide emissions linked to
human activity, like rising temperatures and melting sea ice, have been
acknowledged by every major scientific organization in the world.)

America’s technology giants have come under fire for their role in the
spread of fake news during the 2016 presidential campaign, prompting
promises from Google and others to crack down on sites that spread
disinformation.

Less scrutinized has been the way tech companies continue to provide a
mass platform for the most extreme sites among those that use false or
misleading science to reject the overwhelming scientific consensus on
climate change. Google’s search page has become an especially contentious
battleground between those who seek to educate the public on the
established climate science and those who reject it.

Not everyone who uses Google will see climate denial ads in their search
results. Google’s algorithms use search history and other data to tailor
ads to the individual, something that is helping to create a highly
partisan internet.

A recent search for “climate change” or “global warming” from a Google
account linked to a New York Times climate reporter did not return any
denial ads. The top results were ads from environmental groups like the
Natural Resources Defense Council and the Environmental Defense Fund.

But when the same reporter searched for those terms using private
browsing mode, which helps mask identity information from Google’s
algorithms, the ad for DefyCCC popped up.

“These are the info wars,” said Robert J. Brulle, a Drexel University
professor of sociology and environmental science who has studied climate
advocacy and misinformation. “It’s becoming harder and harder for the
individual to find unbiased information that they can trust, because
there’s so much other material trying to crowd that space.”

After being contacted by The New York Times in mid-December, Google said
it had removed an ad from its climate search results, though it declined to
identify which one. An ad from DefyCCC was still turning up at the top of
searches days later. As of Wednesday, no ads at all were turning up for
Times reporters and editors running these searches.

The climate denialist ads are an example of how contrarian groups can use
the internet’s largest automated advertising systems to their advantage,
gaming the system to find a mass platform for false or misleading claims.

Google allows companies to bid on search terms, and displays paid content
at the top of its search results in the same blue font used for unpaid
content. (For example, a candy maker might bid on the term “Christmas
candy” so that its ads pop up when someone searches for those words.)
Google identifies ads in its search results with an icon below the link.

[snip]

Dewayne-Net RSS Feed: http://dewaynenet.wordpress.com/feed/
Twitter: https://twitter.com/wa8dzp



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-- 
Tilghman



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