re Hopping mad .. Apple/ATT blows it again and again and again and again and etc

[Dave Farber <dave () farber net>]

Reply to. dave () farber net



Begin forwarded message:

> From: Chris McGugan <mcgugan () me com>
> Date: June 15, 2010 10:32:50 AM EDT
> To: dave () farber net
> Subject: Re: [IP] Hopping mad .. Apple/ATT blows it again and again and again and again and etc

> Now I'm getting an error message that says "Please contact Premier Support at xxxxxxx"  Their answer message is "Due 
> to unusually high call volume, we're unable to answer your call at this time, please try your call another time"  
>
> --priceless
>
>
>
> On Jun 15, 2010, at 7:25 AM, David Farber wrote:
>
> > I have banged on the Apple site . Once I got through ATT and was in a scene that says apple was preaparing my 
> > information when I got an error message // try again/ This is NUTS. I went to the Apple store (they are a block 
> > away) and they said the equivalent of tough luck.
> >
> > What the hell is wrong with these clowns. cant they keep a web site running under load.
> >
> > Hours shot to hell/
> >
> > Dave
> >
> >
> > Begin forwarded message:
> >
> > From: Phillip Jackson <pjackson () chesapeakeimaging net>
> > Date: June 15, 2010 9:25:42 AM EDT
> > To: "dave () farber net" <dave () farber net>
> > Cc: ip <ip () v2 listbox com>
> > Subject: Re: [IP] Apple/ATT blows it again and again and again
> >
> > Same experience here. It's interesting that Apple still relies heavily on Web Objects to drive their e-commerce 
> > properties. Garbage. 
> >
> > Sent from my iPhone
> >
> > On Jun 15, 2010, at 9:23 AM, David Farber <dave () farber net> wrote:
> >
> > > I have had a endless sequence of session timeouts (a lie) error messages frustration. That is just stupid. When the 
> > > hell is Apple and ATT going to start performing like a real company
> > >
> > > Dave
> > >
> > >
> > > Begin forwarded message:
> > >
> > > From: Mikki Barry <ooblick () ego org>
> > > Date: June 15, 2010 8:28:20 AM EDT
> > > To: dave () farber net
> > > Subject: Re: [IP] Apple/ATT blows it again
> > >
> > > The telephone number provided on the website is of no help either.  "Due to extremely high call volumes, we cannot 
> > > answer your call at this time."  
> > >
> > > On Jun 15, 2010, at 6:02 AM, David Farber wrote:
> > >
> > > > I woke up early and decided to reserve a iphone 4 and give my 3gs to my son. First I got to the point of it 
> > > > checking ATT 
> > > > where it spun for 1/2 hr then said it timed out.
> > > >
> > > > I then retried and all  the Apple site did was say "oops" error
> > > >
> > > > Come on you guys. This is not the first time
> > > >
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