Re: Positive Lies .. Verizon FiOS Follies and destructive competition and SVC!

[David Farber <dave () farber net>]

Begin forwarded message:

From: "Richard Shockey" <richard () shockey us>
Date: February 19, 2009 8:19:37 PM EST
To: <dave () farber net>
Subject: RE: [IP] Lies .. Verizon FiOS Follies and destructive  
competition and SVC!

Well on the other side, frankly here in NO/VA I found the FIOS  
experience to
be excellent. The package I wanted was far cheaper than Comcast since  
I did
not want video. In fact it was less than the DSL package I had from  
Covad.

I did not want video since I have Direct TV and my wife insists on the  
TIVO
package we have had for years. I do not like the way Verizon whines  
about
having to support CableCard but I do have friends here who have TIVO  
series
3 and CableCards with FIOS and they are reasonably happy. I have heard
anecdotally that the FIOS TV picture is in fact superior to both  
Direct TV
and Comcast since VZ has no incentive to muck with the video compression
schemes in order to cram down more HD channels. This BTW is a huge  
problem
with ATT Uverse.

The purchase and install process was totally flawless. The installers  
were
knowledgeable. Automatic voice and email alerts to both parts of the  
install
time and day on target.. the fiber dig in my back yard and the  
installation
of the IAD. The IAD installers were in/out in 2 hours flat.

The service has been rock solid with two small 2 hour outages on the  
IP side
and the battery back up for land line voice works as advertised. After  
both
reported IP outages a live human being Verizon rep called to  
"apologize" for
any inconvenience the outage caused. I nearly had a heart attack on  
that one
... VZ apologizing for anything????

What I like is the NO bit caps .. well not yet any way, and with that  
band
with I can d/l any kind of FTP or Torrent and my SIP VoIP at G.711  
shows no
degradation at all.


> -----Original Message-----
> From: David Farber [mailto:dave () farber net]
> Sent: Thursday, February 19, 2009 11:21 AM
> To: ip
> Subject: [IP] Lies .. Verizon FiOS Follies and destructive competition
> and SVC!
>
>
>
> Begin forwarded message:
>
> From: "Bob Frankston" <Bob19-0501 () bobf frankston com>
> Date: February 19, 2009 10:50:06 AM EST
> To: <dave () farber net>, "'ip'" <ip () v2 listbox com>
> Cc: "'Jonathan B Spira'" <jspira () basex com>, "'Lauren Weinstein'"
> <lauren () vortex com  >
> Subject: RE: [IP] Verizon FiOS Follies and destructive competition and
> SVC!
>
> Lies, damn lies and shiny glass.
>
> When I first ordered FiOS I found the fiber behind my house wasn’t and
> had to work hard to convince them that there wasn’t really a fiber
> behind my house (the database is always right). I’ve already written
> about the many truck rolls it took to implement a simple keystroke
> change in a database so I could move a distinctive ring line to VoIP.
>
> Despite all its wonders FiOS is not all that “lightning fast” compared
> with Comcast – 20Mbps vs 16Mbps – and both hit the network limits
> though FiOS still has faster up-speed. Verizon also offers 50Mbps but
> you rarely get anything near that speed. Comcast has made my house
> DISOSS-3 ready so thing may change again.
>
> I have both Verizon and Comcast so I can do comparison testing. To
> connect between a FiOS and Comcast connection I’ve found the bits  can
> go the long way, via New York and Chicago because there isn’t just
> “the Internet” – we have private Internets that interconnect only
> grudgingly and at a high cost.
>
> At least Comcast doesn’t block my ports whereas I have to put work
> around Verizon’s arbitrary and perverse block on port 80. What good is
> their offer of 20Mbps up-speed when they block a port and make me work
> around that problem. Comcast also offers multiple IP address. It isn’t
> just about speed. As an FYI I do use Verizon for TV these days.
>
> Confusing broadband competition with Internet competition is naïve and
> tragic. The idea of competition is that the we benefit from companies’
> attempting to offer the best service. But this demonstrates the dark
> side of this competition – the internecine warfare between
> “Internets”. As long as you accept the idea that the Internet is just
> a bunch of private fiefdoms and silos you can call this competition
> but if the value of the Internet comes from the ability for all of us
> to communicate among a large community then this form of synthetic
> competition among phone companies and cable companies is a cruel hoax.
> We have competitive delivery not competitive connectivity.
>
> It doesn’t help that Verizon doesn’t provide useful documentation on
> their EthernetóFiOS bridging though I did find I could run their VoD
> over a standard router so I don’t have to depend on their buggy access
> point. So not only is the competition bogus, the very idea that cable
> content must be tied to a delivery pipe is a lie. It’s just IP traffic
> and nothing but IP traffic.
>
> New protocols like SVC – Scalable Video Coding – make it even easier
> to run video over any transport! And as people become more practiced
> in video distribution it makes even less sense to build private “video
> Internets” just like it doesn’t make sense to build private phone
> networks these days.
>
> Hmm. I have some time today maybe I’ll make another stab at getting
> Verizon wireless to deign to tell me where $800 of payments came from
> – I don’t want to pay $158 bill till I find out if they owe me $800.
> But they don’t seem to have any mechanism for figuring this out. Hmm …
> and they want to be my gatekeeper? Not that their faux competition is
> any better. After dropping RCN I found they had outsourced billing to
> a collection agency. But then TWC sold my late mother-in-law’s account
> to a collection agency that seems determined to reach her.
>
>
>
> From: David Farber [mailto:dave () farber net]
> Sent: Thursday, February 19, 2009 09:40
> To: ip
> Subject: [IP] Verizon FiOS Follies
>
>
>
> Begin forwarded message:
>
> From: "Jonathan B Spira" <jspira () basex com>
> Date: February 19, 2009 9:31:01 AM EST
> To: David Farber <dave () farber net>
> Subject: Verizon FiOS Follies
>
>
> Dave, hi and good morning to you!
>
> If my experience with Verizon FiOS is typical, then something is
> really wrong as I apparently experienced the Verizon FiOS Follies
>
> "First announced in July 2004, Verizon FiOS couldn’t come to my
> neighborhood in New York City soon enough. Using fiber-optic
> connections instead of copper wire to bring telephone service,
> Internet, and television into the home, FiOS (which stands for Fiber
> Optic Service) was certainly worth the wait. So was the pain of the
> installation process and problem solving that followed."
> "After five hours plus, and a call for a more experienced installer,
> my FiOS service was up and running – more or less...
>
> "It was the plain, old telephone service (known in the industry as
> “POTS”) that turned out to be the big problem ...
>
>
> http://www.basexblog.com/2009/02/18/fios_follies/
>
>
> Regards/Mit freundlichen Grüßen/Szívélyes üdvözlet/Cordialement/
> Cordiali saluti/Saludos/Vänliga hälsningar
>
> /s/ Jonathan
>
> Jonathan B. Spira
> CEO and Chief Analyst
> Basex, Inc.
> 8 http://www.basex.com
>
>
> Archives





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