Re: Comcast Response

[David Farber <dave () farber net>]

________________________________________
From: David Allen [David_Allen_AB63 () post harvard edu]
Sent: Sunday, January 20, 2008 12:44 PM
To: David Farber
Subject: RE: [IP] Comcast Response

Nor did I.  Went down myself about the same time frame, fortunately able to poke around and finally figure out 587 as a 
workaround.

Outrageous, beyond saying, that Comcast is claiming they cut off just spammers.  You are on a Mac, surely; so am I.  I 
just know that neither of our machines have been backdoored into a botnet.

In my case, I suspect that my not using the Comcast SMTP put me on a radar screen.  Or they just blanket cut off 25.  
But of course they lie otherwise.  Lying SOBs.

At 6:52 AM -0800 1/20/08, David Farber wrote:
> no I did not
>
> ________________________________________
> From: David Allen [David_Allen_AB63 () post harvard edu]
> Sent: Sunday, January 20, 2008 9:41 AM
> To: David Farber
> Subject: Re: [IP] Comcast Response
>
> Aren't you glad to find out that you are a spammer, Dave?  You did get that helpful notice about port 587 from 
> Comcast, didn't you?
>
> David Allen
>
> At 6:22 AM -0800 1/20/08, David Farber wrote:
> > ________________________________________
> > From: Forde, Declan [Declan_Forde () cable comcast com]
> > Sent: Friday, January 18, 2008 10:29 PM
> > To: David Farber
> > Subject: Comcast Response
> >
> > Dave,
> >
> >
> >
> > We have seen the flurry of posts about Comcast and e-mail blocking and customer communications.  I would like to take 
> > this opportunity to provide Comcast's position on these comments.
> >
> >
> >
> > As part our ongoing efforts to reduce spam, Comcast blocks Port 25 on those computers that have been identified as a 
> > spam relay and are being exploited by spammers to send large volumes of unwanted email. The comments in the thread 
> > suggest that we do not communicate with customers when we block Port 25. In fact, we send an email to the impacted 
> > customer to let them know what has happened and provide instructions on how to easily switch to the more secure Port 
> > 587. In many cases, our customers are appreciative of this proactive approach to securing their computer.
> >
> >
> >
> > It is also suggested that we do not provide any information on Comcast.net to assist customers with this issue. 
> > Please take a look at the following FAQ which answers anticipated customer questions and provides a One Click Fix for 
> > our customers to easily switch to Port 587: http://www.comcast.net/help/faq/index.jsp?faq=Email118989#25
> >
> >
> >
> > Blocking of Port 25 is a common practice among ISP's and it is endorsed by the FTC as an effective means to reduce 
> > spam generated by zombies. Please see: http://www.ftc.gov/bcp/conline/edcams/spam/zombie/index.htm
> >
> >
> >
> > We are targeting only known infected computers and do not block Port 25 for all customers. Blocking of port 25 is not 
> > new for Comcast. We have been using this targeted approach for about 4 years and it continues to help reduce spam 
> > while also minimizing the impact on our customers.
> >
> >
> >
> > I hope these comments are helpful.
> >
> >
> >
> > Declan
> >
> >
> > Declan Forde
> > Snr. Director of Security
> > Comcast
> >
> >
> > This message and any attachments to it contain information exclusively for intended recipients. If you are not an 
> > intended recipient, please contact the sender to report the error and then delete all copies of this message from 
> > your system.
> >
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