AOL/Microsoft-Hotmail Preventing Delivery of Truthout Communications NOTE DUE TO THEIR REPUTATION djf

[David Farber <dave () farber net>]

http://www.truthout.org/docs_2006/091307Z.shtml#

    UPDATE: 09.14.07:12:noon:pdt:

    We are receiving numerous reports from readers that our  
communications to them are affected. The reader comments posted below  
provide valuable additional information.

    The most frequent question we are hearing right now is: "What  
can I do?" NOTHING works better than public pressure. They can ignore  
us; they can't ignore you.

    AOL/Microsoft-Hotmail Preventing Delivery of Truthout  
Communications

    Thursday 13 September 2007

    Currently, AOL- and Microsoft-related email providers, including  
Hotmail, are preventing delivery of a range of Truthout  
communications to thousands of our subscribers. Such communications  
include Truthout's regular newsletters and notifications to our  
subscribers from individual workstations of Truthout administrators  
informing those subscribers that they are affected.

    For the most part, all other ISPs appear to be delivering  
Truthout communications normally.

    While AOL has been largely evasive and silent about their  
reasons for blocking communications, our server logs and complaints  
from subscribers illustrate a clear pattern of interference.  
Microsoft-Hotmail, while not being forthcoming about their actions to  
the subscribers involved, have stated to our administrators that they  
are in fact "throttling" and "blocking" our communications. Further,  
the Microsoft-Hotmail administrators inform us that they are blocking  
our communications to Truthout subscribers on their systems due to  
what they describe as our "reputation."

    We believe that you - not your Internet Service Provider -  
should decide what you will read. In an effort to restore service and  
send a clear message to the ISPs involved, we ask you to do the  
following:

    1.) Keep us informed. Let us know if your newsletters suddenly  
stop arriving. We have set up a special email address for those  
complaints.

    2.) It is critically important if it does become clear that you  
are still on our list, and we are sending to you, that you demand  
your rights. The only rights you have are the ones you exercise.

    We are deeply sorry to all of you affected. But we are confident  
that this problem can be addressed working hand-in-hand.

    Good luck,

    Marc Ash, Executive Director - t r u t h o u t

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