NY State to Verizon: pay up for not delivering promised unlimited access

[David Farber <dave () farber net>]

Begin forwarded message:

From: "John S. Quarterman" <jsq () quarterman org>
Date: October 24, 2007 8:10:30 AM EDT
To: dave () farber net
Cc: "John S. Quarterman" <jsq () quarterman org>, ip () v2 listbox com
Subject: NY State to Verizon: pay up for not delivering promised  
unlimited access

Dave, For IP:

Andrew Cuomo, Attorney General for the State of New York, has gotten
Verizon to pay up $1 million to customers who were promised unlimited
access and terminated for too much usage.

 '“This settlement sends a message to companies large and small  
answering
 the growing consumer demand for wireless services. When consumers are
 promised an ‘unlimited’ service, they do not expect the promise
 to be broken by hidden limitations,” said Attorney General Andrew
 Cuomo. “Consumers must be treated fairly and honestly. Delivering
 a product is simply not enough – the promises must be delivered
 as well.”'

 http://riskman.typepad.com/peerflow/2007/10/cuomo-to-verizo.html

Comcast probably should be paying attention.

-jsq
John S. Quarterman <jsq () quarterman org>



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