Audio levels, was: more on Comcast rate hike

[David Farber <dave () farber net>]

Begin forwarded message:

From: Matt Murray <mattm () optonline net>
Date: December 6, 2005 10:54:20 PM EST
To: dave () farber net, kgb () kgb com
Subject: Audio levels, was: more on Comcast rate hike

As a former head-end op...

Yes, a tech in the head-end can adjust the levels for all channnels.  
Whether he gets notice that the audio is incorrect is another thing.  
We could also hope the tech doesn't have a tin ear and can indeed  
hear the difference of 5dB.

There are different bands that make up a cable throughput, and it is  
posible that one band is down from another. But, the trouble is  
getting someone who cares is another issue (from the call center op,  
through technical, to the head-end operator(s)).

And as a former Broadcast/Master Control Op... The compression and  
limiting on the audio can make commercials "sound" louder.

Matt Murray

MattM () optonline net

----- Original Message -----
> Begin forwarded message:
>
> From: "Kevin G. Barkes" <kgb () kgb com>
> Date: December 5, 2005 9:20:23 AM EST
> To: dave () farber net
> I wouldn't mind it that much if Comcast could resolve its "minor"  
> technical
> problems... like normalizing the audio output across its channels.   
> I'm not
> talking about the difference between the compressed blasting that
> accompanies most commercials; I'm talking about the 10dB difference  
> between
> its digital and audio channels. For several months, Spike TV was a   
> good +5dB
> above all the other channels on the spread on my end of their  
> network. I
> called customer support several times; they said they'd pass my   
> complaint on
> to Spike TV. Suggesting that maybe a technician dial back the  
> level  at the
> head end was greeted with silence. "The head end of what?"
>
> Sigh. It's a Comcastrophe.
>
> Regards,
>
> KGB



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