Interesting People mailing list archives

OnStar frequency of use


From: David Farber <dave () farber net>
Date: Sat, 04 Dec 2004 09:52:19 -0500



Begin forwarded message:

From: Monty Solomon <monty () roscom com>
Date: December 3, 2004 10:17:01 PM EST
To: undisclosed-recipient:;
Subject: OnStar frequency of use


     OnStar Achieves Another First as Winner of Good Housekeeping's
     'Good Buy' Award for Best Service
     - Dec 3, 2004 01:03 PM (PR Newswire)

NEW YORK, Dec. 3 /PRNewswire/ -- OnStar by General Motors was awarded the "Good Buy" Award from the Good Housekeeping Institute (GHI) today. OnStar is the first service ever acknowledged in GHI's new "best service" category. This is the first time any automotive product or service has been become an
award winner since the "Good Buy" award program began ten years ago.

...

Each month on average, OnStar receives about 700 airbag notifications and 11,000 emergency assistance calls, which include 4,000 Good Samaritan calls
for a variety of emergency situations.  In addition, each month OnStar
advisors respond to an average of 500 stolen vehicle location requests, 20,000
requests for roadside assistance, 36,000 remote door-unlock requests and
19,000 GM Goodwrench remote diagnostics requests.

...

     - http://finance.lycos.com/home/news/story.asp?story=45410120

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