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NYTimes: Digital Media Becomes Focus as Microsoft and AOL Settle (with Farber quote at end (almost farberism))
From: Dave Farber <dave () farber net>
Date: Sun, 01 Jun 2003 22:03:08 -0400
Digital Media Becomes Focus as Microsoft and AOL Settle June 2, 2003 By STEVE LOHR The corporate armistice declared last week between Microsoft and AOL Time Warner reflected two companies moving from the past to the future. The abandoned past included a last lingering vestige of the Internet browser wars of the 1990's, a private antitrust suit that Microsoft has now agreed to pay AOL Time Warner $750 million to settle. The future involves using the Internet to deliver commercial program content, mainly movies and music, to consumers who are equipped with a growing array of digital devices to receive it, from personal computers to digital televisions to smart cellphones. And the two companies must do so in a way that is convenient for users and profitable for media companies, while keeping digital piracy to a manageable minimum. Both Bill Gates, the chairman of Microsoft, and Richard D. Parsons, his counterpart at AOL Time Warner, spoke last Thursday about how their collaboration could accelerate the adoption of digital media for the Internet while maintaining copyright protection. The central technology in pursuit of that goal is the software for handling and protecting digital media. And last week's pact included a long-term, nonexclusive license agreement allowing AOL Time Warner to use Microsoft's Windows Media software for distributing and playing back digital media. The media player is the crucial piece in the puzzle. It resides on the user's computer or other device and opens a portal to what the industry calls rich media - movies, music, video - delivered over the Internet, just as the browser is a portal for viewing Web pages. The media player takes on additional importance because it seems to be the likely vehicle for some of the vital technology in the emerging field of digital rights management - a fancy name for piracy protection. "The big battleground in software is going to be the media player itself," said Chris Charron, an analyst for Forrester Research. "The media player will become a more important link to own than the browser, and Microsoft recognizes that." Can Microsoft dominate the market for digital media distribution software as it came to dominate the browser market? The media-player market today looks quite similar in some ways to the browser market in, say, 1997. An early media-player leader, Real Networks, is under pressure from Microsoft, just as the commercial pioneer of the browser market, Netscape, was then. Microsoft bundles its digital media software with its Windows operating system, a monopoly product running on about 95 percent of all personal computers. As for user acceptance, at the moment Microsoft's player is neck and neck with Real Network's Real One Player, with each having more than 300 million registered users. But Real Networks, founded in Seattle in 1995 by Rob Glaser, a former Microsoft executive, is an embattled challenger. It lost $2.8 million on revenue of $47 million in the first quarter of this year, bringing its cumulative loss since it started to $261 million. A former highflier on Wall Street that raised a lot of money early, Real Networks still has $320 million in cash, so it has financial staying power for a while, but it must find a way to make money. Yet there are significant differences between the markets for digital media software and browser software. One is simply the legal legacy of the browser wars. A federal appeals court has ruled that Microsoft repeatedly violated antitrust laws in its campaign to thwart the challenge that Netscape at one time seemed to pose to Microsoft's desktop monopoly. Last week's $750 million payment was to settle a related private antitrust suit brought by Netscape, which AOL purchased in 1999. In an antitrust settlement last year with the government and several states, Microsoft agreed that it would no longer bully industry partners and others to choose its software over competitors' offerings. So some of the tactics Microsoft used in the browser battle should no longer be in the Microsoft arsenal. In addition, an investigation of Microsoft by the European Commission is still in progress, and one of the remedies under consideration involves forcing Microsoft to unbundle its media player from its Windows operating system. Microsoft replies that, as with the browser, consumers benefit from the convenience of having the media player included with the operating system. The antitrust settlement in the United States did not require Microsoft to distribute the browser or the media player separately. More important, the nature of the market for media software is different. For a browser maker, the crucial relationship - and channel of distribution - was with the PC makers, who were beholden to Microsoft because of its Windows monopoly. In digital media software, by contrast, the crucial relationship is with the owners of the content, the big media conglomerates, who have plenty of independent power and are not beholden to Microsoft. Significantly, the long-term licensing deal included in the cooperation pact last week between Microsoft and AOL Time Warner was not exclusive. AOL Time Warner has been working with Real Networks for some time and will continue to do so. The chances that AOL Time Warner will adopt Microsoft's technology are a lot better today than they were a week ago. "It's hard to be a partner with someone who is holding a gun to your head in court," observed Will Poole, a Microsoft senior vice president responsible for Windows and its digital media software. But the agreement is by no means a guarantee that Microsoft will become AOL Time Warner's preferred media software supplier. "We don't ask for exclusive deals in this space," Mr. Poole noted. Indeed, most major media companies are expected to deliver their movies and music formatted for both the Real Networks and Microsoft media players. For example, Movielink is a movie service set up last November by five Hollywood studios, including Warner Brothers. It charges $3 to $5 for movies sent over the Internet, and uses both Real Networks and Microsoft technology. Though Real Networks and Microsoft are the leaders, there are other competitors in the field, and some big potential entrants. Apple Computer offers QuickTime media software, and with the recent introduction of Apple Computer's iStore online music sales service, first for Macintosh computers and later for Windows PC's, the company is becoming a more serious competitor. Big consumer electronics companies like Sony, Phillips and Matsushita are also working on some software elements, like the MPEG-4 digital movie standard. Sony is also building up its capabilities in the digital rights management area; it created a stir in the software industry last year when it paid $28.5 million to license digital rights software and patents for InterTrust, a struggling startup. It seems doubtful that either the major media companies or the consumer electronics makers would allow themselves to become overly dependent on Microsoft technology. Another difference is that the market for digital media seems to be far less centered on the PC than the browser market was in the late 1990's. The number of cellphones that can receive music and video clips is growing quickly, though mainly in Europe and Asia so far. Cellphone makers have resisted Microsoft's effort to persuade them to incorporate its software. For example, Nokia, the industry leader, plans to ship 12 million cellphones this year that can receive streaming media; they use a pared-down version of the Real Networks media player. Dan Sheeran, vice president of marketing for Real Networks, noted that nearly three times as many cellphones are shipped each years as PC's. "When you move beyond PC's, Microsoft's history in the PC business puts it at a disadvantage," Mr. Sheeran said. Another force that seems to work against a tilt to any single technology supplier, including Microsoft, is the thorny set of technical and business issues surrounding digital rights management. Technically, any copy protection mechanism, especially one that depends only on software, is susceptible to being broken. And then, any PC connected to the Internet can become a piracy factory - as the music file-sharing systems starting with Napster have shown in recent years. Fear of piracy has made media companies reluctant to offer their products on the Internet or adjust their business models for lower-cost Internet distribution. "If the media folks could put copy protection in your ears and eyeballs, they would," said David Farber, a computer scientist at the University of Pennsylvania and a former chief technologist at the Federal Communications Commission. "They don't trust software." http://www.nytimes.com/2003/06/02/technology/02PLAY.html?ex=1055518845&ei=1&en=ce56cf95ce32209d
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- NYTimes: Digital Media Becomes Focus as Microsoft and AOL Settle (with Farber quote at end (almost farberism)) Dave Farber (Jun 01)