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NYTimes: Digital Media Becomes Focus as Microsoft and AOL Settle (with Farber quote at end (almost farberism))


From: Dave Farber <dave () farber net>
Date: Sun, 01 Jun 2003 22:03:08 -0400



Digital Media Becomes Focus as Microsoft and AOL Settle

June 2, 2003
By STEVE LOHR

The corporate armistice declared last week between
Microsoft and AOL Time Warner reflected two companies
moving from the past to the future.

The abandoned past included a last lingering vestige of the
Internet browser wars of the 1990's, a private antitrust
suit that Microsoft has now agreed to pay AOL Time Warner
$750 million to settle.

The future involves using the Internet to deliver
commercial program content, mainly movies and music, to
consumers who are equipped with a growing array of digital
devices to receive it, from personal computers to digital
televisions to smart cellphones. And the two companies must
do so in a way that is convenient for users and profitable
for media companies, while keeping digital piracy to a
manageable minimum.

Both Bill Gates, the chairman of Microsoft, and Richard D.
Parsons, his counterpart at AOL Time Warner, spoke last
Thursday about how their collaboration could accelerate the
adoption of digital media for the Internet while
maintaining copyright protection.

The central technology in pursuit of that goal is the
software for handling and protecting digital media. And
last week's pact included a long-term, nonexclusive license
agreement allowing AOL Time Warner to use Microsoft's
Windows Media software for distributing and playing back
digital media.

The media player is the crucial piece in the puzzle. It
resides on the user's computer or other device and opens a
portal to what the industry calls rich media - movies,
music, video - delivered over the Internet, just as the
browser is a portal for viewing Web pages. The media player
takes on additional importance because it seems to be the
likely vehicle for some of the vital technology in the
emerging field of digital rights management - a fancy name
for piracy protection.

"The big battleground in software is going to be the media
player itself," said Chris Charron, an analyst for
Forrester Research. "The media player will become a more
important link to own than the browser, and Microsoft
recognizes that."

Can Microsoft dominate the market for digital media
distribution software as it came to dominate the browser
market?

The media-player market today looks quite similar in some
ways to the browser market in, say, 1997. An early
media-player leader, Real Networks, is under pressure from
Microsoft, just as the commercial pioneer of the browser
market, Netscape, was then.

Microsoft bundles its digital media software with its
Windows operating system, a monopoly product running on
about 95 percent of all personal computers. As for user
acceptance, at the moment Microsoft's player is neck and
neck with Real Network's Real One Player, with each having
more than 300 million registered users.

But Real Networks, founded in Seattle in 1995 by Rob
Glaser, a former Microsoft executive, is an embattled
challenger. It lost $2.8 million on revenue of $47 million
in the first quarter of this year, bringing its cumulative
loss since it started to $261 million. A former highflier
on Wall Street that raised a lot of money early, Real
Networks still has $320 million in cash, so it has
financial staying power for a while, but it must find a way
to make money.

Yet there are significant differences between the markets
for digital media software and browser software. One is
simply the legal legacy of the browser wars. A federal
appeals court has ruled that Microsoft repeatedly violated
antitrust laws in its campaign to thwart the challenge that
Netscape at one time seemed to pose to Microsoft's desktop
monopoly. Last week's $750 million payment was to settle a
related private antitrust suit brought by Netscape, which
AOL purchased in 1999.

In an antitrust settlement last year with the government
and several states, Microsoft agreed that it would no
longer bully industry partners and others to choose its
software over competitors' offerings. So some of the
tactics Microsoft used in the browser battle should no
longer be in the Microsoft arsenal.

In addition, an investigation of Microsoft by the European
Commission is still in progress, and one of the remedies
under consideration involves forcing Microsoft to unbundle
its media player from its Windows operating system.
Microsoft replies that, as with the browser, consumers
benefit from the convenience of having the media player
included with the operating system. The antitrust
settlement in the United States did not require Microsoft
to distribute the browser or the media player separately.

More important, the nature of the market for media software
is different. For a browser maker, the crucial relationship
- and channel of distribution - was with the PC makers, who
were beholden to Microsoft because of its Windows monopoly.
In digital media software, by contrast, the crucial
relationship is with the owners of the content, the big
media conglomerates, who have plenty of independent power
and are not beholden to Microsoft.

Significantly, the long-term licensing deal included in the
cooperation pact last week between Microsoft and AOL Time
Warner was not exclusive. AOL Time Warner has been working
with Real Networks for some time and will continue to do
so.

The chances that AOL Time Warner will adopt Microsoft's
technology are a lot better today than they were a week
ago. "It's hard to be a partner with someone who is holding
a gun to your head in court," observed Will Poole, a
Microsoft senior vice president responsible for Windows and
its digital media software.

But the agreement is by no means a guarantee that Microsoft
will become AOL Time Warner's preferred media software
supplier. "We don't ask for exclusive deals in this space,"
Mr. Poole noted.

Indeed, most major media companies are expected to deliver
their movies and music formatted for both the Real Networks
and Microsoft media players. For example, Movielink is a
movie service set up last November by five Hollywood
studios, including Warner Brothers. It charges $3 to $5 for
movies sent over the Internet, and uses both Real Networks
and Microsoft technology.

Though Real Networks and Microsoft are the leaders, there
are other competitors in the field, and some big potential
entrants. Apple Computer offers QuickTime media software,
and with the recent introduction of Apple Computer's iStore
online music sales service, first for Macintosh computers
and later for Windows PC's, the company is becoming a more
serious competitor.

Big consumer electronics companies like Sony, Phillips and
Matsushita are also working on some software elements, like
the MPEG-4 digital movie standard. Sony is also building up
its capabilities in the digital rights management area; it
created a stir in the software industry last year when it
paid $28.5 million to license digital rights software and
patents for InterTrust, a struggling startup.

It seems doubtful that either the major media companies or
the consumer electronics makers would allow themselves to
become overly dependent on Microsoft technology.

Another difference is that the market for digital media
seems to be far less centered on the PC than the browser
market was in the late 1990's. The number of cellphones
that can receive music and video clips is growing quickly,
though mainly in Europe and Asia so far. Cellphone makers
have resisted Microsoft's effort to persuade them to
incorporate its software.

For example, Nokia, the industry leader, plans to ship 12
million cellphones this year that can receive streaming
media; they use a pared-down version of the Real Networks
media player.

Dan Sheeran, vice president of marketing for Real Networks,
noted that nearly three times as many cellphones are
shipped each years as PC's. "When you move beyond PC's,
Microsoft's history in the PC business puts it at a
disadvantage," Mr. Sheeran said.

Another force that seems to work against a tilt to any
single technology supplier, including Microsoft, is the
thorny set of technical and business issues surrounding
digital rights management. Technically, any copy protection
mechanism, especially one that depends only on software, is
susceptible to being broken. And then, any PC connected to
the Internet can become a piracy factory - as the music
file-sharing systems starting with Napster have shown in
recent years. Fear of piracy has made media companies
reluctant to offer their products on the Internet or adjust
their business models for lower-cost Internet distribution.


"If the media folks could put copy protection in your ears
and eyeballs, they would," said David Farber, a computer
scientist at the University of Pennsylvania and a former
chief technologist at the Federal Communications
Commission. "They don't trust software."




http://www.nytimes.com/2003/06/02/technology/02PLAY.html?ex=1055518845&ei=1&en=ce56cf95ce32209d


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