Apple's Music Store policy -- the fine print for expatriates

[Dave Farber <dave () farber net>]

> Date: Fri, 25 Jul 2003 14:52:22 -0400
> From: Shawn Yeager <mail () shawnyeager com>
> Subject: Re: pho: Fwd: Apple's Music Store policy -- the fine print for
>  expatriates
> To: pho () onehouse com
> Cc: declan () well com, dave () farber net
>
>
> Thanks to William in the Apple Music Store group (who I believe is on the 
> Pho list), it appears that I received bad information from their customer 
> support organization, and he's working on restoring my ability to play the 
> purchased songs.
>
> Thanks, William.
>
> Shawn
>
> --
>
> shawnyeager.com
> +1 416 305 4142
>
>
> On Thursday, July 24, 2003, at 06:34  PM, Shawn Yeager wrote:
>
> > Given Lucas' comment about eMusic (the non-suckiness of which I will be 
> > discovering shortly), I thought the below was worth forwarding along. 
> > After all my Apple Music Store cheerleading, I got bitten. I really don't 
> > blame Apple, per sé, but it's a lame duck, regardless.
> >
> > Begin forwarded message:
> >
> > > From: Shawn Yeager <mail () shawnyeager com>
> > > Date: Thu Jul 24, 2003  1:21:03  PM Canada/Eastern
> > > To: declan () well com, dave () farber net
> > > Subject: Apple's Music Store policy -- the fine print for expatriates
> > >
> > > Declan and Dave:
> > >
> > > I just received a harsh lesson in DRM and record label-driven policy 
> > > that may be of interest to those on your lists who are Apple customers 
> > > and may be leaving the United States in the future. Having purchased a 
> > > number of songs from the Apple Music Store while in the US and using a 
> > > US funds credit card, I regrettably didn't read the fine print. I've now 
> > > discovered that if you leave the country, your songs may just disappear, 
> > > as mine have.
> > >
> > > I've recently moved to Canada and just this week had a problem with my 
> > > PowerBook that called for me undertaking a reinstall. After firing up 
> > > iTunes and attempting to play purchased songs, I was asked to 
> > > reauthorize those songs, using the Apple ID associated with the 
> > > purchase. No problem, I thought. This is the Apple Music Store, not 
> > > PressPlay or MusicNet. I paid for these songs and they're mine. Silly 
> > > me. Apparently, if you change your contact address and/or have your US 
> > > credit card address changed, as I did, you are no longer able to play 
> > > the songs you paid for while on US soil.
> > >
> > > After going back and forth with AMS customer support, they pointed me to 
> > > the terms of sale policy, and there it is in the very first paragraph: 
> > > <http://www.info.apple.com/usen/musicstore/policies.html>
> > >
> > > So, shame on me for not reading the fine print. But if you're spending 
> > > money with Apple and plan a departure from the States any time soon, 
> > > your money would be better spent on little round platters.

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