IP: ATTBI / Eudora / SSL

[Dave Farber <dave () farber net>]

------ Forwarded Message
From: Jock Gill <jock () jockgill com>
Date: Tue, 12 Mar 2002 10:03:52 -0500
To: Dave Farber <farber () cis upenn edu>
Subject: ATTBI / Eudora / SSL

Dave,

Eudora users who are ATTBI customers might want to know this.

As Eudora users will know, ATTBI Broadband [formerly Road Runner or
MediaOne] does NOT support Eudora -- only MS products.  What they may not
know is that ATTBI's instructions for re-configuring Eudora to work with
ATTBI contain a very peculiar instruction in lines 10 and 17 = suggesting
that you MUST select SECURE SOCKETS WHEN RECEIVING.

This is in fact NOT TRUE, as David Reed helped me to discover last night.
If you do follow their instructions and select the SSL feature, you will
discover that your RETURN address MUST be the same as your LOGIN name.
This, obviously prevents a return address other than the ATTBI domain.  So,
if you have your own domain and wish to use it in the RETURN field in
Eudora, do NOT select the SSL functions in steps 10 & 17 of ATTBI's online
instructions -- see their web site.

Trying to be a good dooby, I explicitly followed ATTBI's online
instructions, only to discover the above problem.  When ever I tried tied to
use <,jock () jockgill com> as my return address, I got error 553 from the
ATTBI servers.

Calls with very long wait times to ATTBI, and chats with them online, were
fruitless to the point of their suggesting the 553 error message was an
Eudora problem.  The ATTBI techs had no idea what so ever about the
relationship between the so called SSL requirement and is effect to force
you to use your ATTBI login in name for your return address.

Makes you wonder why we ever trust large organizations.  As David might say,
the power of the edges to collectively organize around problems solved this
problem in very short order -- once I gave up on the old notion of turning
to the central authority.

Regards,

Jock

Jock Gill < jock () jockgill com >
<www.jockgill.com <http://www.jockgill.com/> >
Interactive Digital Studies
today is yesterday's future
and will be the past tomorrow

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