IP: Probe launched into Pac Bell DSL flap

[David Farber <dave () farber net>]

> From: Monty Solomon <monty () roscom com>
>
>
> Probe launched into Pac Bell DSL flap
> By Margaret Kane
> Staff Writer, CNET News.com
> February 8, 2002, 10:35 AM PT
>
> A California regulatory agency is investigating whether SBC Pacific
> Bell overbilled customers of its broadband services.
>
> The California Public Utilities Commission (PUC) said Thursday that
> it has opened an investigation into charges that Pacific Bell--owned
> by SBC Communications--overbilled customers for DSL (digital
> subscriber line) and other services.
>
> The commission is also looking at whether Pacific Bell under-reported
> complaints regarding "cramming," the practice of putting false
> charges on customers' bills that are unrelated to actual telephone
> use.
>
> ...
>
> http://news.com.com/2100-1033-832794.html

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