IP: Google retaliates against comcast.net (fwd)

[David Farber <dfarber () earthlink net>]

-----Original Message-----
From: Dragomir Radev <radev () si umich edu>
Date: Wed, 17 Apr 2002 11:59:13 
To: farber () cis upenn edu
Subject: Google retaliates against comcast.net (fwd)

Professor Farber,

I wrote to you a couple of weeks ago describing a change in Google's
behavior (see below). Today, this story was discussed in 
http://news.com.com/2100-1023-883558.html - it looks like search
engines will never be the same again.

Drago


Forwarded message:
> From radev Fri Apr  5 22:21:26 2002
> Subject: Google retaliates against comcast.net
> To: farber () cis upenn edu
> Date: Fri, 5 Apr 2002 22:21:26 -0500 (EST)
> In-Reply-To: <B8D2452D.A7C8%dave () farber net> from "Dave Farber" at Apr 04, 2002 06:00:13 PM
> X-Mailer: ELM [version 2.5 PL3]
> Content-Length: 1864      
>
> I tried to submit a regular query to Google from my home. I use
> Comcast's fast cable internet system. Here is what I am getting:
>
> http://www.google.com/search?hl=en&q=%22grizzly+peak%22+%22ann+arbor%22&btnG=Google+Search
>
>
> 403 Forbidden
>
> Your client does not have permission to get URL
> /search?hl=en&q=%22grizzly+peak%22+%22ann+arbor%22&btnG=Google+Search
> from this server. (Client IP address:
> 68.40.148.39)
>
> Unfortunately, Google has received a significant amount of abuse from
> your network. Because some person or people on your network have
> violated our Terms of Service
> (http://www.google.com/terms_of_service.html) and sent us numerous
> automated search queries, we have
> been forced to shut off access to Google's services from your network.
>
> Note that we are not accusing you personally of having violated our
> Terms of Service; you are most likely an innocent victim of someone
> else's bad behavior. We're really sorry to have had to take this
> action.
>
> We very much want to be able to work this problem out with your
> sysadmin or your ISP's network and/or abuse department. Unfortunately,
> so far, we have not been able to do so. Please contact your sysadmin
> or your ISP's network and/or abuse department and request that they
> track down who is causing this problem with Google. Please don't
> complain to Google about this problem (since there's nothing we can do
> until the problem on your network has been identified and
> stopped). Instead, please complain to your sysadmin or your ISP's
> network and/or
> abuse department. Letting them know that they need to take immediate
> action so that you can enjoy full access to the Internet (including
> Google) is the quickest way for you to regain your Google service.
>
> We wholeheartedly apologize for the inconvenience to you, and with
> your help, we expect that we'll soon be able provide search results to
> you once more.


-- 
Dragomir R. Radev                                         radev () umich edu
Assistant Professor of Information, Electrical Engineering and
Computer Science, and Linguistics, the University of Michigan, Ann Arbor
Phone: 734-615-5225   Fax: 734-764-2475    http://www.si.umich.edu/~radev

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