IP: Re: scratch Office XP

[David Farber <dave () farber net>]

> Date: Fri, 1 Jun 2001 14:40:13 -0700 (PDT)
> From: John Wharton <jwharton () best com>
> To: farber () cis upenn edu
> Subject: Re: IP: scratch Office XP
>
> Dave--
>
> > ... Seems they had to return the batch they gotsince they wee "all
> > scratched" Sounds like poor QC.
>
> Reminds me of an embarrassing incident we had at Intel in the late
> 1970s.  There was a major new update to ISIS-II, Intel's proprietary
> development systems' OS, and each of the many hundreds of registered
> users was sent a free upgrade on an 8" floppy disk.  (Back then, of
> course, floppies really were floppy, or at least could be folded in
> half if you weren't careful.)
>
> What each of the customers received was the floppy disk itself, the
> paper protective sleeve it came in, and a cover memo identifying the
> new features and bug fixes -- all securely stapled into one bundle.
>
> Never mind the data corruption due to the staple holes in the media;
> the little jagged bumps on the surface they created could scratch
> the read heads and tear up the felt pressure-pads.  And this was
> back when a replacement 8" floppy drive would cost three or four
> hundred dollars!
>
>   --john wharton



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