RE: Dubious e-mail: [Fwd: Dell.com (Password Request)]

["John McCracken" <john () mccrackenassociates com>]

Hamid:

I doubt this is due to "someone who got hold of a DELL customer listing,"
although the routing is a bit odd, i.e.,
(ausoladperft05.development.online.dell.com [10.32.4.239]).

I have found Dell's "Support Webmaster" at:
http://support.dell.com/us/en/emaildell/webmaster.asp helpful and very
responsive in the past. Nonetheless, I forwarded this some internal contacts
at Dell and I'm sure someone will contact you regarding your concerns.

Thanks!
John McCracken


-----Original Message-----
From: houyachi () mindspring com [mailto:houyachi () mindspring com] 
Sent: Friday, May 30, 2003 11:46 AM
To: incidents () securityfocus com
Subject: Dubious e-mail: [Fwd: Dell.com (Password Request)]

  I received the inline e-mail from what claims to be DELL Online 
service. A Quick SAMSPADE search shows that smtp9.us.dell.com has an ip 
of 143.166.148.136 and is registered to DELL Computers. I have an uneasy 
feeling about this and my call to DELL went unanswered. I spoke to 
customer service asking to speak to someone who can look into this but I 
was sent back to the belly of the phone system and was given the 
runaround. This is could be somebody trolling for passwords by spamming 
anyone, or someone who got hold of a DELL customer listing and is 
fishing for passwords. Idid not want to check the link below from my 
workstation for that would amount to a partial verification of the 
e-mail address. By the time I got to check it via sampsade it gave a 404 
error.

Any thoughts of a recourse of action here if any at all.

Thanks

Hamid Ouyachi

-------- Original Message --------
From: - Thu May 29 12:58:30 2003
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Status: U
Return-Path: <listmaster () dell com>
Received: from saltmine.radix.net ([207.192.128.40]) by 
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Received: from smtp9.us.dell.com (smtp9.us.dell.com [143.166.148.136]) 
by mail1.radix.net (8.12.2/8.12.2) with ESMTP id h4T3aHps024172 for 
<houyachi () radix net>; Wed, 28 May 2003 23:36:17 -0400 (EDT)
Received: from AUSOLADPERFT05 
(ausoladperft05.development.online.dell.com [10.32.4.239]) by 
smtp9.us.dell.com (8.12.9/8.12.7) with SMTP id h4T3WDq5006521 for 
<houyachi () radix net>; Wed, 28 May 2003 22:32:13 -0500
From: listmaster () dell com
thread-index: AcMlk2Ne/6yJtEMaQGGgaVv1s0P3qg==
Thread-Topic: Dell.com (Password Request)
To: <houyachi () radix net>
Subject: Dell.com (Password Request)
Date: Wed, 28 May 2003 22:35:45 -0500
Message-ID: <096001c32593$635e98f0$ef04200a () development online dell com>
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We recently received a request to e-mail your password to you. Your 
Dell.com My Account password is 'password'. You may use the following URL
http://membership.dell.com/dellportal/signin.aspx?c=us&l=en&s=gen 
<http://membership.dell.com/dellportal/signin.aspx?s=gen> to return to 
your account page.

We look forward to providing continued world class support for your 
computing needs.

Dell Online
http://www.dell.com <Dell.Storm.UI.Atoms.SimpleLink>


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