Blizzard Faces Class Action Over Battle.net Security

[Jeffrey Walton <noloader () gmail com>]

http://www.gamepolitics.com/2012/11/09/blizzard-faces-class-action-over-battlenet-security

Two gamers have filed a class action against Blizzard Entertainment
last week on behalf of Battle.net account holders, accusing the
company of failing to properly secure players' personal information
and requiring them to purchase a Battle.net Authenticator "in order to
have even minimal protection for their sensitive personal, private,
and financial data."

The suit claims that the World of Warcraft and Diablo III maker
"negligently, deliberately, and/or recklessly" failed to safeguard
player information, which has been the target of repeated security
breaches.

It goes on to allege that Blizzard engaged in fraud and "unjust
enrichment: for requiring players to set up a Battle.net account (in
the process giving their personal and financial data) to play
Blizzard's games, and then promoted their Battle.net Authenticator as
the best way to ensure adequate security. The Authenticator cost $6.50
on Blizzard's website, and generates codes that players must enter to
log in to an account from a new computer. The suit claims the Mobile
Authenticators were compromised in an August security breach, making
the physical Authenticator the only real option players have to
protect their information.

The plaintiffs are asking for damages, and that Blizzard be prevented
from forcing players to create Battle.net accounts to play its
non-MMORPG games like Diablo III. They also ask that Blizzard be
prevented "from tacking on additional, undisclosed costs to ensure
security in the form of a post-point-of-sale Authenticator."
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