Re: Bank security

[Joel Esler <joel.esler () me com>]

On Mar 8, 2010, at 6:00 PM, Rich Kulawiec wrote:
> Recent similar experience: was given a pair of running shorts as a gift.
> They didn't fit.  Took them back to $BIGOUTDOORSTORE along with a 
> printout of the receipt from their online store.  Did not ask for
> cash refund.  Did not ask for refund on the card that was used for
> the purchase.  Asked for a store credit so that I could just buy
> something else, maybe shorts, maybe a shirt.
>
> They demanded a driver's license.  I asked why.  They said "because
> the online store isn't really us".  I said that the online store operates
> on their web site with their name and bills credit cards with their name
> and ships with their name on the box so this is hardly my problem is it?
> Then they said "for your protection".  I said that I don't need the kind
> of protection that invades my privacy.  Then they said "for our protection"
> and I pointed (a) that if my goal here was to defraud them of $32 that I
> was doing a damn poor job of it *since I was handing them the original
> merchandise with their tags still on it* and (b) that if I was going to
> trouble myself to defraud them, that I wouldn't bother for anything less
> than seven or eight figures.



Okay, so then what they do!?  You've got me on the edge of my seat here.


--
Joel Esler
http://blog.joelesler.net


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