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Re: Twitter suspends security researcher's account as a threat


From: The Security Community <thesecuritycommunity () gmail com>
Date: Sun, 11 Oct 2009 11:05:09 -0400

What security professional in their right mind would use Twitter?

I'd say it was a good call on Twitter's part.

On Sun, Oct 11, 2009 at 9:53 AM, Juha-Matti Laurio
<juha-matti.laurio () netti fi> wrote:
"Twitter erroneously suspended, and subsequently restored, a prominent researcher’s account two months after he 
tweeted
a security warning intended to inform his audience about an imminent threat.

Aside from poor security handling, this situation offers a case study example of immature customer service and 
suggests problems with the organization’s corporate culture.

Mikko H. Hyppönen, Chief Research Officer at well-known computer security and anti-virus firm F-Secure,
discovered that Twitter unexpectedly banned his account without warning."
--clip--

More at
http://blogs.zdnet.com/projectfailures/?p=6327

If you have no time to read the article here is the point:
"A two-month delay responding to perceived security threats does little to protect users."

Juha-Matti

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