Twitter suspends security researcher's account as a threat

[Juha-Matti Laurio <juha-matti.laurio () netti fi>]

"Twitter erroneously suspended, and subsequently restored, a prominent researcher’s account two months after he tweeted
a security warning intended to inform his audience about an imminent threat.

Aside from poor security handling, this situation offers a case study example of immature customer service and suggests 
problems with the organization’s corporate culture.

Mikko H. Hyppönen, Chief Research Officer at well-known computer security and anti-virus firm F-Secure,
discovered that Twitter unexpectedly banned his account without warning."
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More at
http://blogs.zdnet.com/projectfailures/?p=6327

If you have no time to read the article here is the point:
"A two-month delay responding to perceived security threats does little to protect users."

Juha-Matti

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