funsec mailing list archives
Re: Customers 'blamed for card fraud'
From: chris () blask org
Date: Sun, 4 Oct 2009 08:44:14 -0700 (PDT)
--- On Sun, 10/4/09, Juha-Matti Laurio <juha-matti.laurio () netti fi> wrote:
"Banks usually reimburse fraud victims, unless the customer acted fraudulently or without "reasonable care".
This is a hard one to argue against, it leaves the question of "how did they get your PIN?" to be answered. The only answers possible are: o Someone saw/stole it o the bank has bad tech o the customer wrote it down The first one is entirely possible if you had just used your debit card but hard to believe otherwise. The second is possible but unlikely (most systems do not allow bank employees to see PINs), so it would have to be either really really bad tech or really realy smart and organized thieves. The last seems much more likely. Proving reasonable efforts for the bank is easy, for the customer is hard. I'd hate to be arguing the customers' side in court. -chris _______________________________________________ Fun and Misc security discussion for OT posts. https://linuxbox.org/cgi-bin/mailman/listinfo/funsec Note: funsec is a public and open mailing list.
Current thread:
- Customers 'blamed for card fraud' Juha-Matti Laurio (Oct 04)
- Re: Customers 'blamed for card fraud' chris (Oct 04)
- Re: Customers 'blamed for card fraud' Martin Tomasek (Oct 04)
- <Possible follow-ups>
- Re: Customers 'blamed for card fraud' Robert Slade (Oct 07)