Re: Secure Delete for Windows

["sk" <sk () groundzero-security com>]

thank you for the constructive feedback. at least it was usefull
and not just some random flame. i do appriciate your comment,
i dont agree with some points though. it may be the default business strategy,
but if a single person (or a handfull) think they have to complain that i announce
a security application here, i do argue about it. then again, i should better ignore
such random bullshit as there will be always some smart ass who thinks he has
to post a negative and senseless comment.

> I guess you only consider orders useful.  I wonder how you respond to
> complaints about bugs?

i'd appriciate it as then we can make the software more stable. thats only good.

> Remember! Swearing at your customers shows them who's boss!
done with sarcasm ?

> ** this is not an endorsement or support of any community members, but
> rather an observation that it is typical business practice to treat
> even the most annoying potential customer with respect.

i know that those arent even potential customers so thats why. a real customer,
of course, will receive a friendly response.
 
----- Original Message ----- 
From: "Yvan Boily" <yboily () gmail com>
To: "GroundZero Security" <fd () g-0 org>
Cc: <virus () nolog org>; <full-disclosure () lists grok org uk>
Sent: Tuesday, January 17, 2006 9:09 PM
Subject: Re: [Full-disclosure] Secure Delete for Windows


> Now for the lesson on business communication:
>
> 1. Dealing with open source proponents:
> > also not everyone posts their source so what is your fucking problem?!
>
> 2. Elliciting positive feedback:
> > my god if you dont have anything usefull to say, then
> > why dont you stfu.
>
> 3. Commenting on community members**:
> > it seems suddenly after this n3td0rk shit, everyone starts
> > his own little flame wars over nothing
>
> Remember! Swearing at your customers shows them who's boss!
>
> ---
>
> I guess you only consider orders useful.  I wonder how you respond to
> complaints about bugs?
>
> Just a note; if you are going to market your product to people try to
> avoid making a negative impression!  And certainly, reply to people
> individually as you will, but if you are going to blast someone then
> do it privately.  I know this is not really my nature, but then again,
> I am not marketing products!
>
> ** this is not an endorsement or support of any community members, but
> rather an observation that it is typical business practice to treat
> even the most annoying potential customer with respect.
_______________________________________________
Full-Disclosure - We believe in it.
Charter: http://lists.grok.org.uk/full-disclosure-charter.html
Hosted and sponsored by Secunia - http://secunia.com/