AOL refuses to help AIM users

[ATD <simon () snosoft com>]

All,
        Has anyone on this list ever tried to report a security issue to AOL? I
just tried to do that and was literally told, "Corporate policy states
that we do not help our free users.". I said, "I suppose thats because
you don't make any money off of the free users".  The man on the other
end of the line being their security expert then stated, "thats right".
Is this how they treat their prospective clients, end users, and free
users? What can we do about this?

-- 
ATD <simon () snosoft com>
Secure Network Operations, Inc.

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