RE: VPN through DSL

["Ames, Neil" <NAmes () anteon com>]

Dear Desperate,
        Let's see if we have this straight:  

1) PPoE "dialer" software is Enternet 300
2) VPN client is Nortel
3) Enternet supports the Nortel Contivity Extranet 2.5 IPSec VPN client
software (http://support.efficient.com/KB/NTS/windows.html#VPN)
4) The Enternet software shows SecurID disabled--which seems to make sense
since your ISP isn't the organization which gave you the gizmo.
5) It seems that your corporate IT folks should be all over this problem
like stink on a monkey.
6) Introducing a router will allow you to remove your Enternet software from
the computer and the scenario.
7) Indroducing the router will introduce the NAT addressing issue.

Does that just restate stuff, or does it clarify?  I would make sure that I
had current software--and that they are all compatible.  Your ISP doesn't
care which PPoE dialer you use, unless you want them to support it, so focus
on the VPN client's requirements.

Thank you,

Fritz Ames

-----Original Message-----
From: Neverdowski [mailto:nevers () swbell net]
Sent: Tuesday, March 12, 2002 9:58 AM
To: firewall-wizards () nfr com
Subject: [fw-wiz] VPN through DSL


I am desparate. I have been trying to connect to my office's VPN through my 
DSL connection at home for months now. In order to connect to my VPN, my 
office has provided an RSA SecurID token, which generates a random passcode 
at periodic intervals. I installed the Nortel Extranet client required by 
my office to connect and I run it after I have already established a DSL 
connection to the internet (with Enternet 300). However, the Extranet 
client always tells me that my login was unsuccessful, check my id and 
password. I have done so, and each time, my office says that both are in 
working order. I then contacted my ISP, who supplied the Enternet 300 
software with which I establish my connection to the internet. They are 
clueless (Southwestern Bell - go figure).

If I look at the details of my connection with in the Enternet 300 
software, I see "SecurID disabled". No one can tell me why it says this, or 
how to enable SecurID. The furthest I got with any of the techs who tried 
to help, was to run Tracert, which showed that everything was peachy until 
we hit the tenth address which states "Request timed out", even though the 
11th-14th still return replies (with the 14th being the address I want to 
reach).

Someone at one point suggested I get a router. Is that my only option? Why 
would having a router on the external DSL modem on my home PC help?

Any suggestions, help etc. would be greatly appreciated.

Thanks,

Stephanie


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