URL re-writing in emails

[Ravi Kotecha <kotechar () BRANDEIS EDU>]

Greetings,

I'm curious about your experiences using tools that rewrite URLs in emails.
We have Proofpoint's suite and one of the features rewrites URLs in emails
with an https://urldefense.com/ prefix and clicking the link will pass
through Proofpoint's servers.

One piece of feedback we received in a pilot was that we had been teaching
folks to hover over URLs to determine the destination before clicking
links. With re-writing, all links are changed for external sites so that
advice is no longer reliable.

I'm interested in experiences others have had using this feature. For
example:
- Have you received negative feedback? If so, how have you addressed it?
- How have you augmented awareness training?
- Are there any success stories you wish to share?

Thanks in advance,
Ravi Kotecha
kotechar () brandeis edu
--
Ravi Kotecha '10, M.S. '14, M.S. '20
Privacy & Information Security Analyst
Information Technology Services
Submit a security request: security () brandeis edu
Report phishing: phishing () brandeis edu

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