[EdTalks] How Cornell University Provides IT Support Before, During & After the Pandemic

[Lilly Berkley <lilly.berkley () CAMPUSCONSORTIUM ORG>]

Please join Keyan T Williams, Assistant Director, I.T. Support Operations from Cornell University and Karl Horvath, 
Ph.D., President at Campus Consortium for an EdTalk on  “How Cornell University Provides IT Support Before, During & 
After the Pandemic” on Thursday, February 18, 2021, from 2:00 pm – 3:00 pm ET. 
  
Register here for free: [https://bit.ly/3aZvlNE] (only 100 seats available – first come, first serve) 
 
Keyan and Karl will discuss:  
The impacts of the pandemic and higher education sector challenges strain budgets and human resources. Already burdened 
with doing more for less institutions have to find a way to not just keep the IT service and support status quo but to 
increase quality service in the face of supporting online learning and a mobile work force.
 
Why you should consider attending: 
Join this EdTalk to learn how Cornell University maintained service and support with limited staff and staying within 
budget. Our presenter will share the thought process behind his support strategies and how he plans to meet post 
pandemic demands in the future. Audience participation is encouraged.
 
Past EdTalks: 
Kansas City Art Institute (KCAI) and University of Redlands [https://bit.ly/3gTb12R] 
Wisconsin Technical College System, Delaware County Community College and Pima Community College 
[https://bit.ly/3gTb12R] 
Columbia University, Wharton Online & University of Illinois at Chicago [https://bit.ly/3gTb12R] 
EDUCAUSE and NASFAA [https://bit.ly/3gTb12R] 
 
Thank you. 

Regards, 
Lilly Berkley| Manager, Community Engagement 
Campus Consortium

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