[EdTalks] The Future of Higher Education: The Customer Service Your Students Expect

[Lilly Berkley <lilly.berkley () CAMPUSCONSORTIUM ORG>]

Colleagues,  

Please join Rodney Nobles, Chief Information Officer and Chief Security Officer from Wisconsin Technical College 
System; Alexandra Salas, Ph.D., Dean, Innovation, Teaching & Digital Learning Excellence from Delaware County Community 
College; Jennifer Madrid, Director, Virtual Services and Technology from Pima Community College; and Karl Horvath, 
Ph.D., President at Campus Consortium on “The Future of Higher Education: The Customer Service Your Students Expect” on 
Monday, November 30, 2020, from 1:00 pm – 2:00 pm ET.

Register here for free: [https://bit.ly/397iLNh] (only 100 seats available – first come, first serve)

This EdTalk is free for all EDUCAUSE members. Vendors are also welcome.

Rodney, Alexandra, Jennifer and Karl will discuss: 
Students’ expectations are shaped by the support experience they receive, especially during these challenging times. 
The quick and convenient support help students attain their academic and career goals which eventually delivers a 
valuable student experience.
 
Why you should consider attending:
Join us for an insightful discussion on how enabling simple, seamless, and cost-effective support for the students’ 
technology needs improves their experience in the hybrid learning model. Learn from the experiences shared by the 
higher education IT thought leaders on how they are focusing on building the future of higher education that revolves 
around providing increased support to students while mitigating the financial impact.


Past Campus Consortium EdTalks:
Barnard College, Columbia University, Stevens Institute of Technology and The Juilliard School [ https://bit.ly/3gTb12R 
]
Columbia University, Wharton Online & University of Illinois at Chicago [ https://bit.ly/3gTb12R ]
EDUCAUSE and NASFAA [ https://bit.ly/3gTb12R ]

Thank you.
Regards,
Lilly Berkley| Manager, Community Engagement
Campus Consortium

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