Re: Dropbox Sales/Legal messages

[Dan Oachs <doachs () GAC EDU>]

Yes, I get them pretty regularly and they seem to be trying to contact
everyone in the IT department that they can find an email address for.

--Dan


On Wed, Aug 12, 2020 at 11:40 AM Theodore J. August <
Theodore.August () salve edu> wrote:

> Hi everyone:
>
> Have you, or someone else in your organization getting messages like these
> from Dropbox?
>
>
>
> Hi X,
>
>
>
> I'm hoping you can provide some clarity around X's unmanaged Dropbox
> deployment. Recent levels of activity across the X.edu domain are congruent
> with those of our *education* *customers*, *but there is no existing
> contract between X and Dropbox at this time*.
>
>
>
> Given that so many X  users have workflows embedded in Dropbox (over 1000
> as a matter of fact!), I wanted to put some time down to talk about your
> options for user/data consolidation.
>
>
>
> Do you have 15 minutes to discuss how our education platform can provide
> value and security in your current environment?
>
>
>
> Thanks so much and I look forward to hearing from you!
>
>
>
> And…
>
>
> Following up one last time since I hadn't heard from you. I know this is
> often an ideal time to purchase potential tools for your environment with
> the year coming to an end. Please let me know which most applies to you:
>
>
>
> 1. I am not the correct person to discuss this with. Please contact ____.
>
> 2. I am authorized to provide consent on behalf of X for the non-IT
> managed use of Dropbox. I am aware that people in my organization are using
> Dropbox without the presence of a formal Dropbox Business agreement and I
> have confirmed internally that this adoption aligns with our IT policies
> and data governance posture.
>
> 3. I would like more information before making a formal evaluation. Please
> set up a 15 minute call.
>
>
>
> We know people use Dropbox with their institutional e-mail addresses,
> despite the University’s lack of support for that product.  Our response to
> the first one is that we have no interest in any services, and that Dropbox
> can contact end-users directly if they are violating any terms of service.
> We have no interest in purchasing services from Dropbox regardless of the
> number of accounts being used in our domain.  I feel like #2. is some sort
> of informal legal indemnification for Dropbox for users on our domain, and
> I’m not willing to provide them one on behalf of our University.
>
>
>
> If Dropbox has some sort of issue with our users using free accounts, they
> can reach out to them directly and tell them so.
>
>
>
> We see these as a “legal” leaning sales pitch… they did come from someone
> who is working in enterprise sales…
>
>
>
> Thoughts?
>
>
>
> --
>
> Ted August
> Assistant Director of Cybersecurity and Compliance
> Office of Information Technology
> Salve Regina University
>
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