Re: Simple emergency out-of-band communication tool

["Williams, Matthew (wilmh)" <wilmh () UCMAIL UC EDU>]

Slack, WebEx, and text depending on the situation and audience.

—
Matthew Williams
BSIT, CISSP, CISM, GSLC, GSTRT, ITIL V3
Director
Office of Information Security | University of Cincinnati
Direct - 513-556-3708 | Dept - 513-558-ISEC (4732)
matthew.williams () uc edu<mailto:matthew.williams () uc edu> | www.uc.edu/infosec<http://www.uc.edu/infosec>
Secure the Present, Protect the Future.

From: "SECURITY () LISTSERV EDUCAUSE EDU" <SECURITY () LISTSERV EDUCAUSE EDU> on behalf of "Jim A. Bole" <jbole () 
STEVENSON EDU>
Reply-To: "SECURITY () LISTSERV EDUCAUSE EDU" <SECURITY () LISTSERV EDUCAUSE EDU>
Date: Tuesday, October 15, 2019 at 3:37 PM
To: "SECURITY () LISTSERV EDUCAUSE EDU" <SECURITY () LISTSERV EDUCAUSE EDU>
Subject: [SECURITY] Simple emergency out-of-band communication tool

What do you use for out-of-band communication within IT/Infosec for incidents where normal University tools (email, 
chat, etc) are unvailable?

We’ve been using a standalone, free Slack instance. It works well. Simple, mobile friendly, etc. It does lack some 
features, like screen sharing and built-in phone/video conferencing, but those haven’t been show stoppers.

Just curious what others are using, especially small shops.

Jim Bole
Director of Information Security
Stevenson University
1525 Greenspring Valley Road
Stevenson, MD, 21153-0641
jbole () stevenson edu | O: 443-334-2696


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