Re: Simple emergency out-of-band communication tool

[Sam Horowitz <samh () UCSB EDU>]

Google Hangouts/Chat. We use Zoom for conferencing and screen sharing.
There are overlapping hangouts for different audiences. A large incident
management hangout links many of our on-campus providers to campus events.
Some smaller organizations use hangouts deal with incidents affecting
smaller groups. There is some use of Slack within some on-campus service
providers.
-------------------------------------------
Sam Horowitz, CISSP, CISM
Chief Information Security Officer
Office: (805) 893-5005
Email: samh () ucsb edu
[image: UC Santa Barbara]


On Tue, Oct 15, 2019 at 12:36 PM Jim A. Bole <jbole () stevenson edu> wrote:

> What do you use for out-of-band communication within IT/Infosec for
> incidents where normal University tools (email, chat, etc) are unvailable?
>
> We've been using a standalone, free Slack instance. It works well. Simple,
> mobile friendly, etc. It does lack some features, like screen sharing and
> built-in phone/video conferencing, but those haven't been show stoppers.
>
> Just curious what others are using, especially small shops.
>
> Jim Bole
> Director of Information Security
> Stevenson University
> 1525 Greenspring Valley Road
> Stevenson, MD, 21153-0641
> jbole () stevenson edu | O: 443-334-2696
>
>
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