Re: Aggressive and misleading advertising

[Bryce Porter <0000008467c11b85-dmarc-request () LISTSERV EDUCAUSE EDU>]

We had a similar issue with Wildfire this year. A handful of users
complained about it.

Bryce Porter
Chief Information Security Officer
UNC Greensboro


On Fri, Sep 13, 2019 at 2:58 PM Langford, Matthew <Matthew.Langford () unco edu>
wrote:

> We had a company <Wildfire> sending hundreds of emails an hour to our
> student population.  The advertising implies that this is a resource the
> belongs to campus before saying at the bottom they are unaffiliated with
> campus.  They also use two hooks I really don't care for.  They have
> acquired the students names in addition to their email address (which isn't
> published or shared) and they use the users first name in the subject line
> and second the message they share indicates a fire at the library as a
> "sample" message but they don't make that clear.
>
> Have any others encountered this issue?  Did your institutions take any
> actions to halt the campaign?
>
>
> * Matt Langford *Chief Information Security Officer
> IM&T – Office of Information Security
>
> *University of Northern Colorado*
> Campus Box 19
> Greeley, CO 80639
>
> O: 970-351-1420
>
> *Help us, help you!*
>
> *Report all technical issues to the TSC.*
>
> *Phone:* 970-351-4357 or 800-545-2331
>
> *Online:* help.unco.edu
> <http://ga.unco.edu/click.php/e1383/h167629/s85592f876a/>
>
> *Email:* help () unco edu
>
> *Walk-In:* University Center Lower Level
>
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-- 

Bryce Porter
Chief Informational Security Officer
Information Technology Services
UNC Greensboro

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