Grand Rapids, MI job opportunity closing 5/2 - Enterprise Analyst, security emphasis

[Michael Passer <mpasser () GRCC EDU>]

Colleagues,

An upcoming retirement has Grand Rapids Community College in Grand
Rapids, Michigan seeking a full-time, on-site Enterprise Analyst in
Information Technology. The successful candidate will be the primary
application security administrator for the College's PeopleSoft
environments and will also participate in other PeopleSoft development
efforts.

The job description and application process information follow below
and can be accessed at https://jobs.grcc.edu. In addition to a
collegial, supportive environment, GRCC offers paid vacation and
personal time along with excellent benefits including a retirement
plan with generous employer contributions, dental and vision
reimbursement, and health insurance.

Date: April 18, 2019
Title: Enterprise Analyst, Information Technology
Position Number: 967
Hours: 40 Hours/52 Weeks
Salary: Meet and Confer – Grade 16 $64,748
Reports to: Director of Enterprise Applications
Close Date: May 2, 2019

SUMMARY
The Enterprise Analyst will provide technical and functional support
primarily for ERP application security and will support and develop
for additional areas. This position administers application security
processes, identifying areas of improvement and working with
colleagues in functional areas and in Information Technology to
maintain and improve the security model. This position requires the
ability to understand complex issues, research for answers, and
provide working hands-on knowledge and support for the PeopleSoft
Campus Solutions, Financials and Human Capital Management
applications. The individual in this position has functional
knowledge, technical expertise, and understanding of the process and
data flows associated within Oracle/PeopleSoft as well as integration
data flows with other systems.

ESSENTIAL JOB FUNCTIONS
 - Support the centralized and distributed PeopleSoft account
administration processes, ensuring that account creations,
modifications, and deletions occur in a timely and appropriate manner.
 - Create and monitor role security objects and data permission
constructs for all PeopleSoft environments.
 - Create, monitor and maintain security structures for
PeopleSoft-based applications and interfaces.
 - Analyze and resolve security and access problems.
 - Provide primary support, training and consulting for data owners to
ensure proper security access.
 - Routinely audit security, ensuring that all users are appropriately
provisioned for their work functions.
 - Write and maintain documentation related to security design,
implementation, and incident reports.
 - Support application testing to identify and validate security
changes related to upgrades and releases.
 - Direct and guide functional end users in various implementation
procedures or processes.
 - Create custom queries using SQL, PeopleSoft Query Manager, and other tools.
 - Assist functional users in developing query statements for
developing data extracts and reports.
 - Serve as a guide and consultant for security-related and other
questions from colleagues.
 - Work with auditors to ensure appropriate security configurations
are in place.
 - Work with IT staff, vendors and colleagues to find resolutions for
application problems.
 - Submit software problems to vendors and facilitate resolutions.
 - Provide technical support to users for basic system related
technical problems.
 - Respond to support desk tickets, ensuring that information is
accurate, prioritized and assigned to a queue.
 - Maintain history records and related problem documentation. Resolve
and/or refer more complex technical problems through an escalation
process. Identify, evaluate, and prioritize problems and complaints
and follow up to ensure satisfactory resolution.
 - Maintain confidentiality and comply with FERPA, HIPAA. GRCC
Policies, and related standards.
 - Regular attendance during normal scheduled hours is required. Being
present is essential for serving customers and performing the
essential functions of this position.

MARGINAL (NON-ESSENTIAL) JOB FUCNTIONS
 - Keep abreast of changing technologies and investigate new software
solutions in order to make recommendations for improvement.
 - Other duties as assigned

JOB SPECIFICATIONS

Education
 - Bachelor’s degree or higher in Computer Science, Information
Technology, or related field or bachelor’s degree in another field
with significant coursework in one of those disciplines.

Experience
 - A minimum of 3 years’ experience as an application developer,
analyst, or equivalent (in higher education preferred)
 - Three or more years of relevant technical or business work
experience in application development or administration within an ERP
environment
 - Relational database architecture exposure and demonstrable knowledge of SQL
 - Excellent analytical and problem solving skills
 - Ability to work independently
 - Detail and results oriented

Skills
 - Ability to relate to diverse community college student populations
 - High level of energy, enthusiasm, and the ability to be innovative
and creative.
 - Ability to organize work, handle multiple tasks, and meet timelines
in a multi-project environment
 - Self-motivated with the ability to work independently with minimal
supervision
 - Ability to maintain a positive approach to colleague and student
service in a demanding work environment
 - Strong interpersonal skills and demonstrated ability to work as
part of a team
 - Understanding of FERPA, HIPAA, and related privacy and security standards
 - Proficiency in one or more higher education ERP systems, preferably
PeopleSoft
Physical Demands
 - Sitting or standing for long periods
 - Long periods at a computer discerning detail from less than a few feet away
 - Repetitive movements

Mental Demands
 - Create and comprehend verbal and written English communication to
and from various constituents.
 - Maintain a clear focus on service to the GRCC community.
 - Analyze, research, create and improve processes in systems.
 - Maintain emotional control under stress related to short deadlines
and multiple projects.
 - Must be exacting in work and pay close attention to detail.
 - Work independently and prioritize work.
 - Must be flexible and willing to learn about and contribute to any
needs of the department.

Working Conditions
 - Frequent interruptions, hectic pace, quick deadlines, and after
hours and weekend work when required
 - Occasional requirement to be available on an emergency basis for
exercises or actual emergencies
 - Requirements to visit other offices and remote sites and otherwise
work outside the office environment
 - Long periods of intense concentration reviewing data and information
 - Work is in close proximity to other people in a shared office space.
 - Some travel for training will be required.

Method of Application
Grand Rapids Community College is only accepting online applications
for this position. Please apply at our website at
https://www.grcc.edu/jobs. Submit a cover letter and resume in one
document. The opportunity to apply for this position will close on May
2, 2019 at 11:59 PM ET. Individuals with diverse backgrounds are
encouraged to apply. Grand Rapids Community College is an Equal
Opportunity Employer.

Grand Rapids Community College creates an inclusive learning and
working environment that recognizes the value and dignity of each
person. It is the policy and practice of GRCC to provide equal
educational and employment opportunities regardless of age, race,
color, religion, marital status, sex/gender, pregnancy, sexual
orientation, gender identity, gender expression, height, weight,
national origin, disability, political affiliation, familial status,
veteran status or genetics in all programs, activities, services,
employment and advancement including admissions to, access to,
treatment in, or compensation in employment as required by state and
federal law. GRCC is committed to reviewing all aspects of GRCC
programs, activities, services and employment, including recruitment,
selection, retention and promotion to identify and eliminate barriers
in order to prevent discrimination on the basis of the listed
protected characteristics. The college will not tolerate any form of
retaliation against any person for bringing charges of discrimination
or participating in an investigation. Further information may be
obtained from the EEO Office or the Office of General Counsel, 143
Bostwick Avenue NE, Grand Rapids, MI 49503-3295.

Colleagues,

An upcoming retirement has Grand Rapids Community College in Grand
Rapids, Michigan seeking a full-time, on-site Enterprise Analyst in
Information Technology. The successful candidate will be the primary
application security administrator for the College's PeopleSoft
environments and will also participate in other PeopleSoft development
efforts.

The job description and application process information follow below
and can be accessed at https://jobs.grcc.edu. In addition to a
collegial, supportive environment, GRCC offers paid vacation and
personal time along with excellent benefits including a retirement
plan with generous employer contributions, dental and vision
reimbursement, and health insurance.

Date: April 18, 2019
Title: Enterprise Analyst, Information Technology
Position Number: 967
Hours: 40 Hours/52 Weeks
Salary: Meet and Confer – Grade 16 $64,748
Reports to: Director of Enterprise Applications
Close Date: May 2, 2019

SUMMARY
The Enterprise Analyst will provide technical and functional support
primarily for ERP application security and will support and develop
for additional areas. This position administers application security
processes, identifying areas of improvement and working with
colleagues in functional areas and in Information Technology to
maintain and improve the security model. This position requires the
ability to understand complex issues, research for answers, and
provide working hands-on knowledge and support for the PeopleSoft
Campus Solutions, Financials and Human Capital Management
applications. The individual in this position has functional
knowledge, technical expertise, and understanding of the process and
data flows associated within Oracle/PeopleSoft as well as integration
data flows with other systems.

ESSENTIAL JOB FUNCTIONS
 - Support the centralized and distributed PeopleSoft account
administration processes, ensuring that account creations,
modifications, and deletions occur in a timely and appropriate manner.
 - Create and monitor role security objects and data permission
constructs for all PeopleSoft environments.
 - Create, monitor and maintain security structures for
PeopleSoft-based applications and interfaces.
 - Analyze and resolve security and access problems.
 - Provide primary support, training and consulting for data owners to
ensure proper security access.
 - Routinely audit security, ensuring that all users are appropriately
provisioned for their work functions.
 - Write and maintain documentation related to security design,
implementation, and incident reports.
 - Support application testing to identify and validate security
changes related to upgrades and releases.
 - Direct and guide functional end users in various implementation
procedures or processes.
 - Create custom queries using SQL, PeopleSoft Query Manager, and other tools.
 - Assist functional users in developing query statements for
developing data extracts and reports.
 - Serve as a guide and consultant for security-related and other
questions from colleagues.
 - Work with auditors to ensure appropriate security configurations
are in place.
 - Work with IT staff, vendors and colleagues to find resolutions for
application problems.
 - Submit software problems to vendors and facilitate resolutions.
 - Provide technical support to users for basic system related
technical problems.
 - Respond to support desk tickets, ensuring that information is
accurate, prioritized and assigned to a queue.
 - Maintain history records and related problem documentation. Resolve
and/or refer more complex technical problems through an escalation
process. Identify, evaluate, and prioritize problems and complaints
and follow up to ensure satisfactory resolution.
 - Maintain confidentiality and comply with FERPA, HIPAA. GRCC
Policies, and related standards.
 - Regular attendance during normal scheduled hours is required. Being
present is essential for serving customers and performing the
essential functions of this position.

MARGINAL (NON-ESSENTIAL) JOB FUCNTIONS
 - Keep abreast of changing technologies and investigate new software
solutions in order to make recommendations for improvement.
 - Other duties as assigned

JOB SPECIFICATIONS

Education
 - Bachelor’s degree or higher in Computer Science, Information
Technology, or related field or bachelor’s degree in another field
with significant coursework in one of those disciplines.

Experience
 - A minimum of 3 years’ experience as an application developer,
analyst, or equivalent (in higher education preferred)
 - Three or more years of relevant technical or business work
experience in application development or administration within an ERP
environment
 - Relational database architecture exposure and demonstrable knowledge of SQL
 - Excellent analytical and problem solving skills
 - Ability to work independently
 - Detail and results oriented

Skills
 - Ability to relate to diverse community college student populations
 - High level of energy, enthusiasm, and the ability to be innovative
and creative.
 - Ability to organize work, handle multiple tasks, and meet timelines
in a multi-project environment
 - Self-motivated with the ability to work independently with minimal
supervision
 - Ability to maintain a positive approach to colleague and student
service in a demanding work environment
 - Strong interpersonal skills and demonstrated ability to work as
part of a team
 - Understanding of FERPA, HIPAA, and related privacy and security standards
 - Proficiency in one or more higher education ERP systems, preferably
PeopleSoft
Physical Demands
 - Sitting or standing for long periods
 - Long periods at a computer discerning detail from less than a few feet away
 - Repetitive movements

Mental Demands
 - Create and comprehend verbal and written English communication to
and from various constituents.
 - Maintain a clear focus on service to the GRCC community.
 - Analyze, research, create and improve processes in systems.
 - Maintain emotional control under stress related to short deadlines
and multiple projects.
 - Must be exacting in work and pay close attention to detail.
 - Work independently and prioritize work.
 - Must be flexible and willing to learn about and contribute to any
needs of the department.

Working Conditions
 - Frequent interruptions, hectic pace, quick deadlines, and after
hours and weekend work when required
 - Occasional requirement to be available on an emergency basis for
exercises or actual emergencies
 - Requirements to visit other offices and remote sites and otherwise
work outside the office environment
 - Long periods of intense concentration reviewing data and information
 - Work is in close proximity to other people in a shared office space.
 - Some travel for training will be required.

Method of Application
Grand Rapids Community College is only accepting online applications
for this position. Please apply at our website at
https://www.grcc.edu/jobs. Submit a cover letter and resume in one
document. The opportunity to apply for this position will close on May
2, 2019 at 11:59 PM ET. Individuals with diverse backgrounds are
encouraged to apply. Grand Rapids Community College is an Equal
Opportunity Employer.

Grand Rapids Community College creates an inclusive learning and
working environment that recognizes the value and dignity of each
person. It is the policy and practice of GRCC to provide equal
educational and employment opportunities regardless of age, race,
color, religion, marital status, sex/gender, pregnancy, sexual
orientation, gender identity, gender expression, height, weight,
national origin, disability, political affiliation, familial status,
veteran status or genetics in all programs, activities, services,
employment and advancement including admissions to, access to,
treatment in, or compensation in employment as required by state and
federal law. GRCC is committed to reviewing all aspects of GRCC
programs, activities, services and employment, including recruitment,
selection, retention and promotion to identify and eliminate barriers
in order to prevent discrimination on the basis of the listed
protected characteristics. The college will not tolerate any form of
retaliation against any person for bringing charges of discrimination
or participating in an investigation. Further information may be
obtained from the EEO Office or the Office of General Counsel, 143
Bostwick Avenue NE, Grand Rapids, MI 49503-3295.