Educause Security Discussion mailing list archives

Duo Hardware Token Enrollment Question


From: "Telfer, Will" <Will_Telfer () BAYLOR EDU>
Date: Mon, 24 Jul 2017 21:25:42 +0000

Greetings,

We are considering allowing our University Bookstore to purchase Duo Hardware Tokens in order to sell them to students 
who don't have (yes we have a few) or have lost/broken their mobile device(s).  I contacted Duo Technical Support & was 
informed there is no way for students to enroll the Duo Hardware Token themselves & that they would have to make the 
token purchase & then contact the Duo Admin to have the token added to their user account.  I was curious if anyone 
else allows students to purchase Duo Hardware Tokens at the bookstore or other store & if they have a better enrollment 
set up than what Duo told me.

Thank You,
Will Telfer, M.S.
Information Security Analyst
Information Technology Services
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