Re: Facebook takedowns?

[H Morrow Long <morrow.long () YALE EDU>]

Have you tried sending Facebook a DMCA 'Takedown' complaint regarding the
Facebook page or pages?

Hear me out -- if there are any copyrighted materials on the pages (photos,
licensed logos for your University, text or other graphics taken from your
University webpages, etc) you should be able to send an official DMCA
complaint to their DMCA Notification Agent listed with the US Library of
Congress asking that the content be taken down.

Make certain to fill out the required information (e.g. cite what
copyrighted material is being infringed upon -- unfortunately I don't
believe you can copyright your President's name....) and send as per normal
procedure -- e.g. e-mail to the listed Facebook DMCA agent's email address.

It may be best to have your General Counsel office send the complaint --
along with a cover letter with phrases such as 'cease and desist' and
threatening legal action, etc.

- Morrow



On Tue, Mar 31, 2015 at 1:56 PM, David Hale <ddh () mtu edu> wrote:

> Unfortunately, we've tried the reporting route (...) with no luck so far.
> We've reported the page both as impersonating someone and for some of the
> content.  Neither of these have yielded any results.
>
> Thanks for the quick responses,
> -Dave
>
> On Tue, Mar 31, 2015 at 1:30 PM, Steve Terry <terrys () denison edu> wrote:
>
> > Dave -
> >
> > At my last school, I had to deal with this on numerous occasions -
> > (President, Athletic Director, coaches, etc...)  Facebook has a somewhat
> > straight forward process: https://www.facebook.com/help/117152291702875
> > <https://urldefense.proofpoint.com/v2/url?u=https-3A__www.facebook.com_help_117152291702875&d=AwMFAw&c=-dg2m7zWuuDZ0MUcV7Sdqw&r=fLmankr7CvzZarVeNVPoo8kyftZjAzLTx_VQwGbDDBY&m=Zus3PYhuWxbGkaZuNURnNQ9-rYqj7M_AWBLlqxj2yng&s=Pvg220so_keAYK6Emkh5J0q0QPkhFpSn21S6jNBzSH8&e=>
> > (Get your legal folks involved, too.)
> >
> > For Twitter, it is trickier. As long as the twitter account makes the
> > distinction that it is not the actual "person" - they will allow an
> > impersonation.
> >
> > Cheers!
> >
> > Steve
> >
> > *Steve Terry*
> > Director of Enterprise Applications
> > ITS
> > *Denison University*
> > Fellows Hall - 102B
> > Granville, OH 43023
> > 740-587-8685 | *www.denison.edu
> > <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.denison.edu_&d=AwMFAw&c=-dg2m7zWuuDZ0MUcV7Sdqw&r=fLmankr7CvzZarVeNVPoo8kyftZjAzLTx_VQwGbDDBY&m=Zus3PYhuWxbGkaZuNURnNQ9-rYqj7M_AWBLlqxj2yng&s=i_QLeyxoab8Af8wvONIq6-mnnXYQfnt7ydnOJ3sdH1Y&e=>*
> >
> > On Tue, Mar 31, 2015 at 1:11 PM, Shamblin, Quinn <qrs () bu edu> wrote:
> >
> > >  Did you try their official complaint/takedown button?  Sometimes that
> > > works better than the LE route (go figure).
> > >
> > >
> > >
> > > The process I am referring to is when you go to the offending the page,
> > > near their name in the header there is a small square with ellipses and it
> > > […]  Click that and "report" the page
> > >
> > >
> > >
> > >
> > >
> > > Best,
> > >
> > >
> > >
> > > *Quinn R Shamblin                                                  **.*
> > >
> > > Executive Director of Information Security, Boston University
> > >
> > >
> > >
> > > *From:* The EDUCAUSE Security Constituent Group Listserv [mailto:
> > > SECURITY () LISTSERV EDUCAUSE EDU] *On Behalf Of *David Hale
> > > *Sent:* Tuesday, March 31, 2015 12:18 PM
> > > *To:* SECURITY () LISTSERV EDUCAUSE EDU
> > > *Subject:* [SECURITY] Facebook takedowns?
> > >
> > >
> > >
> > > Has anyone had any experience with having a facebook page taken down?
> > >
> > >
> > >
> > > We have an individual that is impersonating our University's President
> > > on facebook making various statements that appear to be intended to
> > > embarrass him and tarnish our University's reputation.  We've had our
> > > campus police file a complaint through their law enforcement contact site
> > > and have also had a number of people report the account as an
> > > impersonator.  To date the only responses that we have had equate to "The
> > > account does not violate our content or community standards"
> > >
> > >
> > >
> > > Are there any other avenues that we can take?  Has anyone been
> > > successful in having a page taken down?
> > >
> > >
> > >
> > > Thanks,
> > >
> > > -Dave
> > >
> > >
> > >
> > > --
> > >
> > > David Hale, GCIH, GXPN, GAWN, GCIA, GCFA  <ddh () mtu edu>
> > > Chief Information Security Officer
> > > Michigan Technological University
> > > Ph: 906.487.1727
>
>
> --
> David Hale, GCIH, GXPN, GAWN, GCIA, GCFA  <ddh () mtu edu>
> Chief Information Security Officer
> Michigan Technological University
> Ph: 906.487.1727