Educause Security Discussion mailing list archives

Re: Facebook takedowns?


From: Steve Terry <terrys () DENISON EDU>
Date: Tue, 31 Mar 2015 13:30:38 -0400

Dave -

At my last school, I had to deal with this on numerous occasions -
(President, Athletic Director, coaches, etc...)  Facebook has a somewhat
straight forward process: https://www.facebook.com/help/117152291702875
(Get your legal folks involved, too.)

For Twitter, it is trickier. As long as the twitter account makes the
distinction that it is not the actual "person" - they will allow an
impersonation.

Cheers!

Steve

*Steve Terry*
Director of Enterprise Applications
ITS
*Denison University*
Fellows Hall - 102B
Granville, OH 43023
740-587-8685 | *www.denison.edu <http://www.denison.edu/>*

On Tue, Mar 31, 2015 at 1:11 PM, Shamblin, Quinn <qrs () bu edu> wrote:

 Did you try their official complaint/takedown button?  Sometimes that
works better than the LE route (go figure).



The process I am referring to is when you go to the offending the page,
near their name in the header there is a small square with ellipses and it
[…]  Click that and "report" the page





Best,



*Quinn R Shamblin                                                  **.*

Executive Director of Information Security, Boston University



*From:* The EDUCAUSE Security Constituent Group Listserv [mailto:
SECURITY () LISTSERV EDUCAUSE EDU] *On Behalf Of *David Hale
*Sent:* Tuesday, March 31, 2015 12:18 PM
*To:* SECURITY () LISTSERV EDUCAUSE EDU
*Subject:* [SECURITY] Facebook takedowns?



Has anyone had any experience with having a facebook page taken down?



We have an individual that is impersonating our University's President on
facebook making various statements that appear to be intended to embarrass
him and tarnish our University's reputation.  We've had our campus police
file a complaint through their law enforcement contact site and have also
had a number of people report the account as an impersonator.  To date the
only responses that we have had equate to "The account does not violate our
content or community standards"



Are there any other avenues that we can take?  Has anyone been successful
in having a page taken down?



Thanks,

-Dave



--

David Hale, GCIH, GXPN, GAWN, GCIA, GCFA  <ddh () mtu edu>
Chief Information Security Officer
Michigan Technological University
Ph: 906.487.1727


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