Re: Anti-virus Options for Students

["Hahues, Sven" <shahues () FGCU EDU>]

Mr. Yoka,

The NAC solution we have allows students to use a variety of different software but it is up to them to make sure they 
know how to update it.  If we have problems with a student's computer due to the antivirus software, we usually install 
the software that we recommend.  Students who do not have any kind of AV software installed are asked to install the 
product we chose.

In regards to the time spent supporting this, it usually isn't too bad from what I can see working with our staff.  The 
worst thing is usually when the students remove their old AV software and it doesn't get completely removed, so our NAC 
solution thinks they still have outdated AV, but that is a problem pretty much regardless of what software you choose.

Hope that helps!

Sven

From: The EDUCAUSE Security Constituent Group Listserv [mailto:SECURITY () LISTSERV EDUCAUSE EDU] On Behalf Of Robert 
Yoka
Sent: Monday, December 10, 2012 11:17 PM
To: SECURITY () LISTSERV EDUCAUSE EDU
Subject: [SECURITY] Anti-virus Options for Students

Our institution has started having the discussion of whether or not we will allow students to use anti-virus software 
other than our corporate standard (McAfee).

Are other schools out there allowing students to use the AV programs of their choosing?  If so, what impact has it had 
on your help desk as far as support time/issues?  If not, are you allowing students to choose from a limited, 
pre-selected set of AV choices or forcing all of them to use one corporate standard AV program, enforced by a NAC 
solution?

Thanks,
--
Robert J. Yoka, CISSP
Information Security Administrator
Information Technology
York College of Pennsylvania
441 Country Club Road
York, PA 17403

Email: ryoka () ycp edu<mailto:ryoka () ycp edu>
Voice: 717-815-1784
Cell: 717-577-0737


This information is intended solely for the use of the individual to whom it is addressed.

Any review, disclosure, copying, distribution or use of this e-mail communication by

others is strictly prohibited.  If you are  not the intended recipient, please notify us

immediately by returning  this message to the sender and delete all copies.



________________________________

No department at FGCU will EVER ask you for your username and password in person or through e-mail. If you receive an 
e-mail requesting your EagleMail or FGCU email password, DO NOT respond. Delete the e-mail immediately. If you receive 
a questionable e-mail, please contact the Help Desk at 239-590-1188.

________________________________

BUSINESS TECHNOLOGY SERVICES WILL NEVER ASK FOR YOUR PASSWORD. You should never give out your username or password for 
any accounts you have, including bank accounts, credit card accounts, and other personal or University accounts. 
Business Technology Services will never contact you using a return e-mail address that is not @fgcu.edu. If you receive 
a questionable e-mail or an e-mail asking for passwords and logon information, DO NOT RESPOND, and please contact the 
Help Desk at 239-590-1188.