Re: Poll re: Email Journaling - Legal Copies of all messages

[Cathy Hubbs <hubbs () AMERICAN EDU>]

Thank you Patrick. I've only received one other response offline which is 
similar to yours. 

Initially we began investigating archiving solutions with a focus on 
improved service performance and reliability, with journaling as a longer 
range goal.  We believe journaling (pristine copies of all email) isn't 
widely used amongst most university's but would prefer to get some more 
input before leaping to this conclusion.

I would love to hear from others.

Thanks in advance.

Cathy 




From:   "Feehan, Patrick" <Patrick.Feehan () MONTGOMERYCOLLEGE EDU>
To:     SECURITY () LISTSERV EDUCAUSE EDU
Date:   03/04/2011 10:02 AM
Subject:        Re: [SECURITY] Poll re: Email Journaling - Legal Copies of 
all messages
Sent by:        The EDUCAUSE Security Constituent Group Listserv 
<SECURITY () LISTSERV EDUCAUSE EDU>



Cathy:

We do not do true journaling.  We have a inbox limit and people are 
responsible for maintaining emails within that inbox limit. 

We reviewed several archiving products this past year in an attempt to get 
to that pristine place you mention, but archiving, as a sole technical 
endeavor, seems to be giving way to larger views of enterprise data 
management.  Gartner recently ended support for their Magic Quadrant for 
E-Mail Active Archiving and is replacing it with the Magic Quadrant for 
Enterprise Information Archiving (EIA).  The thought is that Exchange 2010 
and the need for SharePoint archiving and other content types will create 
some new offerings.

Our "vision" is to get to a journaling after 2010 is implemented and the 
determination of content types for archiving is made.

Patrick


________________________________________
From: The EDUCAUSE Security Constituent Group Listserv 
[SECURITY () LISTSERV EDUCAUSE EDU] On Behalf Of Cathy Hubbs 
[hubbs () AMERICAN EDU]
Sent: Wednesday, March 02, 2011 2:56 PM
To: SECURITY () LISTSERV EDUCAUSE EDU
Subject: [SECURITY] Poll re: Email Journaling - Legal Copies of all 
messages

Greetings!
We are preparing for a dialog with our Office of General Counsel regarding 
email. The conversation will include archiving, forwarding, and 
journaling. Today Quinn, from Boston University, was kind enough to 
forward the outcome of his poll regarding email forwarding. As a 
continuation on this theme I would appreciate input from the members 
regarding their use of Journaling. I will collect the answers and 
summarize back to the membership. Feel free to contact me offline if you 
prefer.

Consider the following definition of "Journaling."
Journaling is the process of making a pristine, irrefutable copy of all 
messages as they pass through the e-mail system.

With this definition in mind does your University use Journaling? Do you 
have a Policy that you can reference?


Thank you in advance.

Cathy Hubbs
Chief Information Security Officer
Office of Information Technology
American University
202.885.3998