Educause Security Discussion mailing list archives

Re: Problems with Hotmail deleting incoming mail


From: "David A. Greenberg" <dgreenbe () IU EDU>
Date: Fri, 26 Mar 2010 09:57:18 -0400

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Microsoft support is asking us to sign up for all sorts of whitelist,
SPF, sender ID programs plus their Junk Mail Reporting Partner Program,
as if we were a commercial bulk mail provider, before wanting to look at
the problem.

You can get an idea of what Microsoft thinks about your mail servers by
signing up for Smart Network Data Services SNDS
(https://postmaster.live.com/snds/index.aspx).  That one is free and easy to
sign up for if you are responsible for abuse@ or postmaster@.

If you get the contract signed for the Junk Mail Reporting Program,  you'll
be able to see the exact e-mail live users are marking as spam and causing
you to get blocked.

David Greenberg


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