Re: RT-IR experiences

[John Hoffoss <John.Hoffoss () CSU MNSCU EDU>]

> > > On Mon, Jul 21, 2008 at  3:23 PM, Chris Russel <russel () YORKU CA> wrote: 
> We're using both RT and RT-IR, for about 4 years, and find them 
> indispensable. Integration with our home-brew automated incident response 
> (CECR) works great and was done with fairly straight-forward scripting.

We're currently using RT to manage our infrastructure ticketing. I'm curious what benefits you have derived from 
utilizing both RT and RT-IR over simply using RT.

Thanks,
-jth



--
John T. Hoffoss, CISSP, GCIH
Information Security Specialist

Email: john.hoffoss () csu mnscu edu
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