Educause Security Discussion mailing list archives

Re: Authentication of remote users


From: "Hunt,Keith A" <keith () UAKRON EDU>
Date: Thu, 3 Jan 2008 13:57:45 -0500

-----Original Message-----
From: Cal Frye [mailto:cjf () CALFRYE COM] 
Sent: Thursday, January 03, 2008 12:46 PM
To: SECURITY () LISTSERV EDUCAUSE EDU
Subject: Re: [SECURITY] Authentication of remote users

Gary Flynn wrote:


Lets say you have a user that:

1) forgot their password
2) forgot their answers to their secret question(s)
3) is traveling making visiting the helpdesk impossible

Lets also say asking for last four digits of SSN is
not allowed.

How do you authenticate the identity of the user and
allow them to change their password?


Here we require they fax (or sometimes an email will do) a photocopy of
their ID card, which does not itself contain SSN data, but our internal
ID number instead.

-- 
Regards,
-- Cal Frye, Network Administrator, Oberlin College



I have never quite understood the thinking behind this approach, though
I have seen a number of folks propose it.

What if someone steals my ID card, or I lose it and someone else finds
it?

How does the possession of such a credential prove anything about the
identity of the person who holds it?


Keith Hunt  330.972.7968  keith () uakron edu 
Internet & Server Systems 
The University of Akron  

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