Re: Outsourced e-mail archiving

[Jon Mitchiner <jon.mitchiner () GALLAUDET EDU>]

We have outsourced our e-mail to Google Mail as of March 3rd.  We've also
entered a contract with Postini prior to March 3rd to handle e-mail
archiving for all users to handle e-discovery requests.

One of the nice features of Postini is they provide an "audit" log for
searches.  Assuming if you give 3 people the ability to search, someone can
"oversee" what they are searching for, in case if the system is being used
inappropriately.

Jon

On 3/18/08, Raw, Randy <rawr () more net> wrote:
> For those of you that have outsourced your e-mail to a 3rd party, how
> are you handling litigation holds and e-discovery requests?
>
> There are so many sub-questions related to this overall question that I
> am not sure how to actually ask the detailed implementation questions
> like:
> Who can make the request of the service provider?
> Do those requests require a subpoena?
> Is this a self-service function of the service provider, or is it a
> "behind the scenes" function that only the system admins can handle?
> Is there a limit in scope of how much mail or how many accounts can have
> mail retained?
> And about 100 more of these types of questions.
>
> I have looked around on the Google site but didn't find anything related
> to this on their public site. I am not looking for a philosophical
> discussion about outsourcing but more of a policy for those who have
> already decided to outsource.
>
> Thanks.
>
>
> Randy Raw, CISSP
> MOREnet Manager, Network Security
> 3212 LeMone Industrial Blvd
> Columbia, MO 65201
> 573.882.0749
> 573.884.7699 fax
> http://www.more.net/security



--
Jon E. Mitchiner
Director, Information Technology Services
(202) 651-5300
(202) 651-5477 (Fax)