Educause Security Discussion mailing list archives
Re: Releasing details
From: "Bristol, Gary L." <gbristol () OU EDU>
Date: Tue, 22 Jan 2008 15:55:26 -0600
This type of action is usually handled by our campus PD. A complaint is filed by Ms. Joan Doe and all interaction is with the campus PD. The campus PD works with the Campus IT department to gather the information and determines is further action can be taken. Gary L. Bristol CISSP, RHCE University of Oklahoma 175 Kuhlman Court Norman, OK 73019 Desk: 405-325-2236 Cell: 405-409-6406 ********************************************************************** This transmission may contain information that is privileged, confidential and/or exempt from disclosure under applicable law. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or use of the information contained herein (including any reliance thereon) is STRICTLY PROHIBITED. If you received this transmission in error, please immediately contact the sender and destroy the material in its entirety, whether in electronic or hard copy format. Thank you ********************************************************************** From: Theresa Rowe [mailto:rowe () OAKLAND EDU] Sent: Tuesday, January 22, 2008 3:32 PM To: SECURITY () LISTSERV EDUCAUSE EDU Subject: [SECURITY] Releasing details We sometimes get requests from student and staff that read something like the following: "Joan Doe called the Help Desk asking for if we could trace an IP address of a computer that sent an email from her account on January 19 sometime around 3:30 AM. She said that someone had hacked into her email account and deleted some messages as well as sent some. She has since then changed her password but is now looking to take action on the person that sent it." Do you have protocols on how you handle such an incident? In most of these cases, the logins look authentic - i.e., the real ID and password were used. -- Theresa Rowe Chief Information Officer rowe () oakland edu<mailto:rowe () oakland edu> Oakland University
Current thread:
- Releasing details Theresa Rowe (Jan 22)
- <Possible follow-ups>
- Re: Releasing details Bristol, Gary L. (Jan 22)
- Re: Releasing details Willis Marti (Jan 22)
- Re: Releasing details Gary Dobbins (Jan 22)
- Re: Releasing details Roger Safian (Jan 22)
- Re: Releasing details Joel Rosenblatt (Jan 22)
- Re: Releasing details Chad McDonald (Jan 23)
- Re: Releasing details David, Elaine (Jan 23)
- Re: Releasing details Sherry, Cathy (Jan 23)
- Re: Releasing details Eric Jernigan (Jan 23)
- Re: Releasing details Willis Marti (Jan 23)