Re: email threats

[Valdis Kletnieks <Valdis.Kletnieks () VT EDU>]

On Tue, 04 Sep 2007 16:52:53 EDT, Mark DeSerio said:
> Does anyone have procedures in place regarding email threats to their
> college? Such as certain key words in a message would get forwarded to
> personnel to handle the email threat.   This would be bomb threats and
> threats to employees. The recent occurrences at other colleges that have
> be in the news our college is interested in what other schools have in
> place for email threats.

On the rare occasions that something like that hits our security@ or abuse@
addresses, we just throw it over the fence to the police department and let
*them* figure out what to do.  I don't think we've had a e-mailed bomb threat,
but we *do* have the occasional user that forwards threatening/stalking/abusive
mail to ourabuse@ address. It's almost always just one small thing in a whole
soap opera of a relationship gone bad - the police department already had
procedures for dealing with "crazed psycho ex-whatever" long before any of
them e-mailed hate mail, so we let them handle it.

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