Re: RIAA Non-Compliant Copyright Infringement Complaints

[Conor McGrath <conormc () UCHICAGO EDU>]

On Mon, Oct 02, 2006 at 04:46:29PM -0700 Mary Shaffer said:
> We have received a handful of RIAA complaints recently, none of which
> include the infringement detail necessary to track down and address the
> problem.  We have replied to each compliant asking for the necessary detail,
> but without success.
>
> Has anyone else had this problem? If yes, how did you resolve it? Do you
> have contact information beyond the address used to send the complaints
> (antipiracy2 () riaa com). I checked their website but couldn't find a phone
> number or alternative email address. We want to do the right thing, but are
> powerless to act without the infringement information.
>
> Any thoughts would be appreciated!

If the complaints do not contain the information needed to track down
and prove the violation they do not meet the standards of the DMCA and
thus get dropped in the bit bucket.  Every complaint we've received in
the last four years has included this information and we act upon each
complaint as received.

If I were to receive a complaint w/o that info (assuming our DMCA agent
would even pass that on) I would take no action.  The DMCA (by my reading)
does not require me to pursue non-compliant notices.

-Conor

--
Conor McGrath                                           Phone: (773)702-7611
Manager for Network Security                            Fax: (773)834-8444
Network Security Center, The University of Chicago      NetSec: (773)702-2378
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