Educause Security Discussion mailing list archives

Re: Barracuda Spam Filter


From: Matthew Keller <kellermg () POTSDAM EDU>
Date: Thu, 28 Jul 2005 08:36:35 -0400

On the high-ed lists I manage, only higher-ed personnel are
invited/allowed period. Educause seems to open their lists up more, and
that's their prerogative if that's what they like. As you decided NOT to
identify your message as that from a vendor (and in fact went out of
your way to alter your normal signature), I felt it necessary to do it
for you.

On Thu, 2005-07-28 at 08:20 -0400, Jamie A. Stapleton wrote:
We do indeed sell the product. However, I was just trying to answer questions. If this sort of info is not desired, 
just let me know and I will not reply again.
--------------------------
Sent from my BlackBerry Wireless Handheld

Jamie A. Stapleton
CBSi - Connecting your problems with solutions.
FlexiCall:  (804) 412-1601
Facsimile:  (804) 412-1611
A-Key ESN:  1004-8969

-----Original Message-----
From: Matthew Keller <kellermg () POTSDAM EDU>
To: SECURITY () LISTSERV EDUCAUSE EDU <SECURITY () LISTSERV EDUCAUSE EDU>
Sent: Thu Jul 28 08:12:55 2005
Subject: Re: [SECURITY] Barracuda Spam Filter

List, please note that Jamie @ CBSI is a reseller of Barracuda Networks
products.

On Wed, 2005-07-27 at 20:36 -0400, Jamie A. Stapleton wrote:
Let me do my best to answer these questions.

1) Barracuda's firmware updates the spam assassin engine when there are
major updates in the SA engine.  The firmware/os
is hardened so admins will not be able to install a new kernel or
software patch to the engine.

2) The models 300 and above allow Bayesian databases both on the user
and admin side (maintained separately).

3) The Barracuda Spam Firewall is easily customizable in terms of the
Bayesian filter.  The user will have two buttons added to their Email
Client which are "Mark Message as Spam" and "Mark Message Not as Spam".
The user log-in for the Barracuda is "dummy-proofed" in that, the only
options allowed for users is to delete, deliver or white-list messages.

4) You can see the demo site (spam.barracudanetworks.com) for rulesets.

5) The Barracuda can create its' own reports and scores.  If you log
onto the demo site, this will show you the reporting and scoring
capabilities if the unit.  Let me know if this is the correct
information that you are looking for.

6) Currently there is no direct link/connection to Razor or DCC
Networks.  Barracuda maintains their own black-list and subscribes to
Spamhaus, Spamcop, And ordb.

7) Currently the Barracuda does not support Gray-listing.  This is to
reduce the chances of false-positives.

The product also does anti-virus.

Jamie
In Ashland, VA  ;-)
(804) 412-1601
(804) 412-1611, fax

-----Original Message-----
From: Dave Koontz [mailto:dkoontz () MBC EDU]
Sent: Tuesday, July 26, 2005 7:42 PM
To: SECURITY () LISTSERV EDUCAUSE EDU
Subject: Re: [SECURITY] Barracuda Spam Filter

Watching this thread, I have a couple questions about the 'cuda'
product.
What exactly does this product do that the free Spam Assassin code
doesn't?
In other words, why should I pay someone $1000+ dollars annually for
what appears to basically be free software bundled on a scaled down
server.

It looks like the 'cuda' device uses SA version 3.02, which is two full
versions behind the SA code branch.... which may frankly address some
issues posted here.  Initially, it would seem in the "device" world, I
might actually loose a lot of functionality and features that I have
running the full fledged product.

So...

1) How easy is it to upgrade the device to the latest spam assassin
version?
2) Do users have their own baysian DB's and rules, or are they globally
maintained?
3) How easy can users interact with or train the system?
4) Can you easily add your own SA rulesets?  (Custom or SARES)
5) Can the device test & score SPF/DK/DKIM/RBL/SUBL/URIBL results?
6) Does the device support the Razor and/or DCC networks?
7) Does the device support the usage of Grey Listing Technology?

Lastly... Is this product really just a way for a site to "easily" use
Spam Assassin without having to invest any time or effort into learning
the program?  If so, that's fine, but it may not be as full featured as
the product could be.

If the product does all the above and more... I will immediately ask for
a purchase order to save me some precious time!  :-)

---
Dave Koontz
Mary Baldwin College
Staunton VA


-----Original Message-----
From: Justin Sipher [mailto:jsipher () SKIDMORE EDU]
Sent: Tuesday, July 26, 2005 3:59 PM
To: SECURITY () LISTSERV EDUCAUSE EDU
Subject: Re: [SECURITY] Barracuda Spam Filter

Add us to the list of schools who are very happy Barracuda users.
However, I will share a recent story which dampers our enthusiasm
slightly.
Our single unit (model 600) had a hardware failure recently.  It was in
this process that we learned that we had a new "single point of failure"
in the e-mail system.  One major problem at the point of the failure is
that all mail in the quarantine at the time of the failure was lost.
Although most was SPAM, I do know that I had at least one valid e-mail
in it.  It was between when I received the e-mail quarantine summary and
when I actually went to retrieve/delete the message when the failure
occurred.  To prevent this in the future, we've bought a second one and
will have the two clustered for redundancy.  The second problem we had
is that they
**appear** to be a victim of their own success.  At the point of the
failure they were out of stock for a replacement even though we were at
the upgraded "instant replacement" level.  In our case it took three
days to get a replacement and then it was a 400 model to hold us over
till they could get a 600.  Not ideal.

I do think they have learned from this (and maybe other) incidents and
knowing everything I know now, I'd still buy another one, so the up-side
is pretty high to overcome those shortcomings.

...Justin
_______________________________________________________
   Justin Sipher
   Chief Technology Officer
   Skidmore College
   Saratoga Springs, NY
   jsipher () skidmore edu
   518-580-5909
_______________________________________________________

On Jul 25, 2005, at 11:35 AM, Gibbs, Aaron M. wrote:

I'm looking at the Barracuda Spam Filter and would like to know if
anyone is currently using it. If so what your experiences have been.

Aaron M Gibbs
Interim Vice President/CIO
Center for Information Technology
St. Augustine's College
919-516-4379 (Office)
919-516-4382 (Fax)
amgibbs () st-aug edu
www.st-aug.edu

--
Matthew Keller
signat-url: http://mattwork.potsdam.edu/signat-url/
"Would you have banned the Internet to save the libraries?" -I, Robot

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