Is Marketscore hiding?

[James H Moore <jhmfa () RIT EDU>]

When you call that number, you get a message "Welcome ... Marketscore is not
offering phone support at this time."  Then they direct you to email or the
web site.

Jim

> -----Original Message-----
> From: The EDUCAUSE Security Discussion Group Listserv
> [mailto:SECURITY () LISTSERV EDUCAUSE EDU] On Behalf Of Eric Pancer
> Sent: Friday, January 07, 2005 1:13 PM
> To: SECURITY () LISTSERV EDUCAUSE EDU
> Subject: Re: [SECURITY] Marketscore and Higher Ed
>
> Joel Rosenblatt wrote on Fri, 2005-01-07 at 11:42:09 -0500...
>
> > Just for the record, I contacted the GC office at Ernst &
> Young when
> > we first started looking into Marketscore.  They have
> certified that
> > the connection between the client computer and the
> Marketscore servers
> > meet the requirements for their WebTrust logo.  They had no
> official
> > comment on what the MarketScore company was doing, since
> that was not
> > what they were asked to check on.  They basically certified
> that when
> > you "sign up" for the MarketScore service, your data is safe.
>
> Safe from who? Here's something fun:
>
> $ whois marketscore.com
>
> [snip]
>
>    Technical Contact, Zone Contact:
>       Marketscore Inc
>       Marketscore Inc
>       11465 Sunset Hills Road, Suite 200
>       Reston, VA 20190
>       US
>       Phone: 312-775-6648
>
> Hmm, they're in Virginia, yet have a Chicagoland telephone number.
>
> Better yet, I'm 99% sure that's a cell phone number. And I've
> never seen a company only offer email support for any
> reputable product (sure, there's a few, but in reality, if
> you want to call a person, you usually can).
>
> --
> Eric Pancer :.: Computer Security Response Team :.: DePaul
> University http://security.depaul.edu/ .:`:.:':.:`:.
> epancer () security depaul edu
> pgp: 1024D/7ACBCFF3 C022 4991 41E5 51E7 683C F765 62F7 7F8E 7ACB CFF3
>
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