iChat and the PIX

["Sauvigne, Craig M" <sauvignec () WINTHROP EDU>]

If your campus is using a Cisco PIX, can you please read this and see if
you have any advice? Our problem has been escalated by a parent to our
President's office...

We have a problem with a student not being able to use iChat from our
campus network.  We have run numerous tests from public and private IP's
through our Cisco PIX and we have run numerous tests from other networks
that don't go through the PIX and it seems we have narrowed down a
problem that our NAT and PAT users cannot use iChat through our PIX if
talking to another user off campus that also has a private IP address.

We have tried "fixup protocol sip 5060" on and off and still no success.

Does anybody have any experience getting iChat to work correctly through
a PIX?

Thanks in advance,

================================
Craig M. Sauvigne
System Administrator
Winthrop University
Rock Hill, SC 29733
sauvignec () winthrop edu

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