Re: Remote Access solution

[Ryan Greenier <rgreenier () gmail com>]

If you're talking remote access for corporate users, GoToMyPC tied
with RSA SecurID is secure and works well, though isn't cheap. If
you're looking for something for your help-desk to support end-users,
you could checkout something like Bomgar (I don't have any experience
with it personally, but heard good things) or GoToAssist (works well).

- Ryan


On Thu, Jan 22, 2009 at 23:13, Haymi Rock <haymirock () googlemail com> wrote:
> Hello everyone,
>
> I started working as a technical customer support for a company who
> has a lot of customers in the whole world. They are using PCAnywhere
> for remote access, but sometimes it doesn't work.
>
> My question is about what is the most reliable, secure software that
> can support as well "Access Invitations" (Such as Microsoft's Remote
> Assistant)?
> What do big organizations use for remote access or remote management?
>
> Your help is so much appreciated.
> Best regards,
>
> Simon