Re: Remote Access solution

[Ionel Pomana <e_xistense () yahoo com>]

You can test http://www.teamviewer.com/index.aspx

I had situations when I needed to connect from inside NAT to another PC behind another NAT and everything worked fine; 
never timed out or connection loss.

Greetings,

Ionel


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--- On Thu, 1/22/09, Haymi Rock <haymirock () googlemail com> wrote:
From: Haymi Rock <haymirock () googlemail com>
Subject: Remote Access solution
To: security-basics () securityfocus com
Date: Thursday, January 22, 2009, 10:13 PM

Hello everyone,

I started working as a technical customer support for a company who
has a lot of customers in the whole world. They are using PCAnywhere
for remote access, but sometimes it doesn't work.

My question is about what is the most reliable, secure software that
can support as well "Access Invitations" (Such as Microsoft's
Remote
Assistant)?
What do big organizations use for remote access or remote management?

Your help is so much appreciated.
Best regards,

Simon