Re: GIAC certification question

[Rob Thompson <my.security.lists () gmail com>]

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Clement Dupuis wrote:
> Good day Rob,
>
> Unfortunately when you deal with companies such as Kinkos, or other
> companies that mass produce book, this is bound to happen.

Understood.

I can definitely say that it was in two books.  I never bothered
inquiring into the rest of my class.  Just me and my co-worker.  I
basically finished the class with two days left.  I didn't think that
there was really enough time to inquire into anyone else.

Though I'm pretty curious as to what our class online was like that day.
 I wonder if anyone else brought up, I don't see what you're talking
about...  ;p  Due to time, I was only able to attend a few of them.

Maybe that's the difference though - does everyone read every single
page?  I did.  But I had to...not that I wouldn't have.

> I teach classes regularly and almost every quarter I will run into books
> that have been printed backward, upside down, pages that are smudge,
> pages that are missing, or in some case hundreds of pages missing.  If
> it was every single books then there would be consistency but sometimes
> it is only a few of them for no evident reasons. 

Isn't that what "Quality Control" is for?

> The next time talk directly with your instructor, I am sure he can help
> you fix the issue quickly.

You are correct.  That was actually what I ended up doing.  I spent a
few weeks going the other route.  Finally talked with my instructor and
he got things moving almost immediately.

> Anyway, I am glad to see I am not the only one frustrated by this problem.

As am I.  I was beginning to feel very petty over the whole thing.
Typos are just annoying, but a section missing?  I just didn't
understand.  It seemed to me like everyone else looked at it as not a
big deal.  I was horribly disappointed and frustrated.  I bombed that
section in the practice area.  ;p

> Take care

Thank you for your comments.  They are appreciated.

Hopefully...if anyone else runs into this, it will help them.

> Clement
>
>
> Rob Thompson wrote:
> Razorren wrote:
>   
> > > > Hello,
> > > >
> > > > Does anyone know how many certs/exams are required for the GIAC designation?
> > > >     
>
> It can be pretty confusing...  ;p
>
>   
> > > > I looked at the SANS site and see 13 listed under the Security
> > > > Administration heading.
> > > > Does anyone know for sure what is required?
> > > > http://www.giac.org/certifications/roadmap.php
> > > >     
>
> If you do choose to take one, one thing to watch for...
>
> My books were not okay.  Pet peeve of mine, horrible and a gross amount
> of typos.  While I'm not very well spoken, these you couldn't miss.
> Sentences that made no sense.  Paragraph long sentences that you have to
> read approx 3 times just to begin to grasp what was written because it
> makes no sense.
>
> With that said, the real kicker.  Math problems missing the Operator.  A
>  FULL SECTION MISSING IN ONE BOOK...
>
> I honestly do not think that it will happen again.  But this was my
> experience.  I am not writing this to talk smack.  To be honest when I
> reported it - it took a while to get through to anyone - but they seemed
> to take it seriously.  I do not think it will happen again.  I am only
> writing this as four grand is a lot of money to spend on a cert.  It
> should be right, the first time, no exceptions.
>
> We are learning excellence and my experience was far from excellent.
>
> I have gone back through and verified most of what I have learned, which
> is A LOT, and I do not doubt the quality of the education.
>
> BTW - Rick Smith was my instructor and he was great!  I took the GSEC.
> While I'm still frustrated with what happened, I do not regret it.
>
> I hope that this helps in some way.
>
>   
> > > > Thanks
> > > >
> > > > Ren
> > > >
> > > >
> > > >     
>
>
> >

- --
Rob

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