Re: Help with TLD

["security.xentek" <eric () xentek net>]

Hi Thomas,

In my experience with Nod32 (its who we use for our AV as well), they  
have a lot of affiliates that help them sell their product. When we  
were first buying our licenses we must have tried three different  
sites, before we found (we think) their corporate order pages. The  
others were not taking American Express correctly.

It seems that they use these affiliate pages to flood search results,  
etc. for their chosen keywords. As far as the email coming back as  
uk.com - looks like they're using this site for some kind of email  
hosting service, and they may have only gotten a lower service level  
that requires the use of the eset.uk.com subdomain. Check out  
www.uk.com and you can see what kind of service this domain is  
offering... As far as why they went this route, looks like they don't  
have someone making sure their domain name policy and internet  
strategy is coherent.

Hope this helps some, as most of this anecdotal experience, and a bit  
of conjecture.

- Eric Marden



On Mar 28, 2007, at 3:27 PM, Thomas Barnett wrote:

> I needed to contact the technical support for my AV vendor, Nod32. I
> sent an email to ...@eset.com and the reply I received was from
> ...@eset.uk.com.
>
> I would expect eset to have domains such as eset.com, eset.com.uk,
> eset.co.uk or even uk.eset.com but not eset.uk.com. I would expect
> eset.uk.com to be a sub domain of uk.com domain which seems to be a
> referrer/affiliate site.
>
> Any insight? Thanks